PLRB Claims Conference 2027 in San Antonio, April 11–14
Dates
11–14 Apr 2027
City / country
San Antonio, United States
Venue
Henry B. González Convention Center
Event overview
The 2027 PLRB Claims Conference & Insurance Services Expo runs April 11–14, 2027 at the Henry B. González Convention Center in San Antonio, Texas.
It is the flagship annual gathering for property and liability claims professionals, pairing adjuster-focused education with an expo of adjusting, restoration, forensic and claims-technology partners. Registration opens January 1, 2027 and is listed at no charge on PLRB's member portal.
TL;DR
Attend to hear carrier and counsel practitioners explain how they are handling catastrophe losses, coverage disputes, fraud and claims automation. The expo puts independent adjusters, restoration firms, forensic engineers and software vendors in one hall, and the San Antonio River Walk setting keeps evening networking easy.
Exhibiting puts your claims solution in front of adjusters and claims executives who specify services for national carrier programmes. The audience is concentrated, the expo is embedded in the education schedule, and many buyers arrive ready to compare inspection, restoration, legal and technology partners for the coming storm season.
Attendees, exhibitors & solutions
Visitor profile
Typical attendee groups you can expect to meet.
Exhibitor profile
Main supplier and exhibitor segments present at the show.
Product categories
Key solution areas showcased across the event.
Location & Facilities
900 E Market St, San Antonio, TX 78205, United States
Entrances & gates
East Market Street entrance
Primary street-level lobby entrance; skywalks connect several downtown hotels.
Food options
Convention center concessions
On-site diningParking: Use downtown garages around East Market Street and the River Walk; venue parking is limited, so arrive early or walk from a downtown hotel.
Gate: Enter through the East Market Street lobby and follow signs to the Claims Conference registration area.
Attend
Member registration
Members portal lists $0.00; non-member pricing is not published.
Ticket info
Badge collection
Bring a government-issued photo ID and a business card; the registration confirmation is scanned at badge collection.
Ticket notes
Online registration opens January 1, 2027 and remains open to April 15, 2027. The conference is for insurance claims professionals, not the general public.
Registration deadline
2027-04-15
What's on
How the last edition performed
Last edition
2026
Visitors: 2,800Estimated
Exhibitors: 300
This edition
2027
Visitors: 3,000
Exhibitors: 300
Next edition
2028
PLRB's events calendar lists a 2028 Claims Conference, but dates and venue have not been published; confirm before booking travel.
Dates and venue to be announced
Growth over time
Edition recap
The 2026 PLRB Claims Conference & Insurance Services Expo ran March 22–25 at the Gaylord National Resort & Convention Center in National Harbor, Maryland, with 2,800+ attendees, 300+ exhibitors and 90+ sessions reported by trade press.
New this edition
The Human Edge in a Digital World
The 2027 theme frames trust, empathy and judgement as the durable advantage as automation spreads through claims handling.
SourceAI and claims-technology expo zone
The expo brief names claims management software, automation and AI among the solution categories buyers will find on the floor.
SourceImpact
The show concentrates a national carrier audience in one expo hall, so a single conversation can travel across claims, procurement and legal teams. For vendors, the value is buyer density rather than raw footfall: roughly 300 exhibitors competing for about 3,000 attendees, most of whom handle claims decisions daily.
Audience quality
Attendees are claims practitioners rather than general insurance visitors: adjusters, managers, coverage specialists, SIU investigators and claims-technology leads. That makes the floor unusually qualified for inspection, restoration, forensic and software vendors, though volume is modest and several large carriers send small delegations.
Exhibitor outcomes
ROI depends on meeting the right carrier programme owners. With a focused 300-exhibitor floor, a well-staffed booth can expect steady traffic across four days, but the show rewards pre-booked meetings and follow-up within a week; exhibitors selling commodity services may find the audience too specialised.
Intelligence
Key market insights, trends, news and related events to help you understand the bigger picture.
Why it matters
San Antonio is a low-cost, walkable convention city with a large insurance and claims-services base, and Texas is one of the fastest-growing property markets exposed to hail, wind and convective storm losses. Holding the national PLRB meeting here puts carriers, adjusters and vendor teams close to the claims challenges driving their spend.
Key trends shaping this market and its wider industry.
Catastrophe volatility is reshaping vendor capacity
Hail, wind, wildfire and convective storm losses keep testing adjuster surge capacity, pushing carriers toward pre-contracted inspection, restoration and temporary-housing partners.
What it changes: Exhibitors that can demonstrate rapid national deployment and documented quality gain an advantage with catastrophe programme owners.
AI moves from pilot to claims workflow
Carriers are embedding automation into triage, damage estimation, document review and fraud scoring, while keeping human judgement on complex and litigated claims.
What it changes: The 2027 theme explicitly pairs digital tools with the human edge, so software vendors must show practical integration rather than standalone demos.
Social inflation and litigation pressure
Rising repair costs, attorney involvement and nuclear verdicts are pushing claims teams toward earlier expert input, better documentation and stronger coverage analysis.
What it changes: Forensic engineers, coverage counsel and subrogation specialists can position their services as loss-cost controls, not just case support.
Buyers who attend PLRB often add one or two adjacent shows to cover litigation management, risk management or insurance technology.
CLM Annual Conference 2027
Nashville, United States
Claims and litigation-management focus; dates and venue are planning estimates, confirm with CLM.
websiteRIMS RISKWORLD 2027
Chicago, United States
Risk-management buyer audience; dates are a planning estimate, confirm with RIMS.
websiteInsureTech Connect 2027
Las Vegas, United States
Insurance technology audience; dates are a planning estimate, confirm with the organiser.
websiteSpring claims season
Three buyer audiences in five weeks; book exhibition and travel early.
Autumn technology season
Use for innovation-led follow-up after the April claims cycle.
Circuit dates outside the official PLRB page are planning estimates and should be confirmed with each organiser.
Plan your trip
Choose from the following airports, with convenient access to the event and venue.
San Antonio International Airport
Closest airport; direct flights from most major U.S. hubs.
8 mi / 13 km
to venue
15–20 minutes
by car
Austin-Bergstrom International Airport
Useful alternative when SAT fares spike; allow for I-35 traffic.
80 mi / 129 km
to venue
75–90 minutes
by car
A range of accommodation options near the venue and across key areas.
USD 140–190 / night
April is peak season; book early and expect weekend premiums.
sourceUSD 200–280 / night
Walkable to the Henry B. González Convention Center; rates rise during citywide events.
sourceUSD 300–460 / night
Luxury options with larger rooms and dining; Hotel Emma is north of downtown and needs a short ride.
sourceGet around the city with these convenient transport options.
Rideshare / taxi
25–35 minutes in traffic; flat-rate and metered taxis both operate.
Public bus
Cash or contactless fare; useful for River Walk and Pearl district trips.
Plan your trip
Check the latest visa requirements and entry guidelines before travelling.
| Type | Who needs it | Fee | Processing | |
|---|---|---|---|---|
| B-1 business visitor visa | Most international business visitors outside the Visa Waiver Program | $185.00 | Weeks to months, depending on interview availability | |
| Visa Waiver Program / ESTA | Eligible nationals of Visa Waiver Program countries | $40.00 | Usually minutes to 72 hours |
Visa Waiver Program nationals may travel under ESTA; most other visitors need a B-1 business visa. Check current eligibility before booking.
The United States accepts ATA carnets for temporary professional equipment and display goods; confirm the specific goods with U.S. Customs and Border Protection.
Official visa pageWeather
April in San Antonio is warm and variable: average highs near 80°F (27°C), lows near 59°F (15°C), with about 2.5 inches of rain across the month. Pack light layers and a compact umbrella; convention halls are air-conditioned.
Plan for the climate
Check temperatures and pack accordingly
Venue connectivity
Downtown hotels and the convention center offer Wi-Fi, but exhibitors should order dedicated internet from the venue for demos and card scanners. U.S. mobile coverage is strong; international visitors should arrange an eSIM before arrival.
Ride-hailing
Taxis
Public transit
Car rentals
Useful information to help you have a smooth and respectful visit.
Tipping and service
Restaurant servers expect 18–20% before tax; bartenders $1–2 per drink. Hotel housekeeping typically receives $3–5 per day.
Fiesta timing
Fiesta San Antonio usually fills the city in mid-to-late April. The conference ends April 14, but check hotel and flight availability before extending a stay.
Practical guides
Everything needed to arrive prepared, navigate the event, and make the visit productive.
Destination: San Antonio International Airport (SAT)
Book 6–10 weeks out; Tuesday and Wednesday departures are usually cheaper than Sunday returns.
Book flightsMost international business visitors need either a B-1 visa or ESTA authorisation under the Visa Waiver Program; carry a conference invitation and return ticket.
Estimated cost: $21–185 depending on ESTA or B-1 visa
Processing: ESTA usually minutes to 72 hours; B-1 visa interviews can take weeks
Rules change; verify eligibility and current fees with the U.S. Department of State before travel.
OfficialPartnerGet to the venue and around the city with these options.
Airport → venue: SAT to downtown is 15–20 minutes by rideshare or taxi, about $28–40; VIA bus routes are cheaper but slower with luggage.
Hotel → venue: Most River Walk hotels are a 5–15 minute walk from the Henry B. González Convention Center; use the skywalk network in bad weather.
Ride-hail: Uber and Lyft both serve San Antonio; pick-up zones at the convention center are signed during events.
Public transit: VIA Metropolitan Transit runs downtown buses and streetcar-style routes; a day pass is the simplest option.
Parking: Downtown garages charge roughly $20–35 per day; hotel parking is often $35–45 per night.
Plan and pack for the event climate.
Month: April
Temperature: 59–80°F / 15–27°C
Seasonality: About 2.5 inches of rain; spring storms can be brief and heavy.
Packing: Light business casual, a compact umbrella, comfortable walking shoes for the River Walk, and a light jacket for air-conditioned halls.
Plan your trip
Best day to visit: Tuesday, April 13, 2027
Tuesday typically carries a full education day plus the busiest expo floor, after Sunday's arrival and Monday's opening rush. It also leaves Wednesday for follow-up meetings before departure.
Confirm registration and book a refundable hotel on the River Walk — April is peak season; lock the room before flights.
Book flights into SAT and arrange airport transfer — Compare AUS as a fallback if SAT fares spike.
Build a session and exhibitor shortlist from the programme — Prioritise two tracks and 10 exhibitors.
Download the badge confirmation and pack business cards — Photo ID is needed at collection.
Check the venue map and plan the first morning — Registration opens before the first session; arrive early.
Badge collection and coffee
East Market Street lobbyKeynote and property claims track
Main session hallExpo floor meetings with adjusting and restoration partners
Insurance Services ExpoCoverage and litigation session, then River Walk dinner
Breakout room / downtownThe Alamo
Historic Site
0.5 mi / 10-minute walk
Texas history anchor and an easy pre-dinner stop from downtown hotels.
San Antonio River Walk
Urban Waterfront
Adjacent to the venue
Restaurants, bars and a walkable canal network right outside the convention center.
The Esquire Tavern
River Walk bar
Long-standing downtown bar on the River Walk; good for small-group drinks after sessions.
Menger Bar
Historic hotel bar
Quiet, characterful bar beside the Menger Hotel, a short walk from the venue.
PLRB buyers compare several vendors in a short window, so speed and a specific recap matter more than a generic brochure.
Budget
Shell scheme
USD 95–160 / m²
Raw space
USD 45–75 / m²
Standard booth
9 m²
Bands reflect typical U.S. convention-center exhibit pricing; PLRB does not publish a 2027 tariff.
sourceAdjust the inputs below to create a directional event budget.
This is a directional estimate. Please verify live rates before booking.
Official cost items and estimated ranges for exhibitors.
Booth shell scheme
exhibitor · standard
USD 3500–5500 / 9 sqm booth
Raw exhibit space
exhibitor · 36 sqm
USD 8000–16000 / 36 sqm
Hotel
both · mid
USD 200–280 / room per night
Per diem
both · standard
USD 60–110 / person per day
Flights
both · economy
USD 260–520 / return ticket
Visa or ESTA
visitor · standard
USD 21–185 / per person
Exhibitor insurance
exhibitor · standard
USD 150–400 / policy
| Item | For | Tier | Estimated range | Status | As of |
|---|---|---|---|---|---|
| Booth shell scheme | exhibitor | standard | USD 3500–5500 / 9 sqm booth | estimate | 2026-10-31 |
| Raw exhibit space | exhibitor | 36 sqm | USD 8000–16000 / 36 sqm | estimate | 2026-10-31 |
| Hotel | both | mid | USD 200–280 / room per night | estimate | 2026-10-31 |
| Per diem | both | standard | USD 60–110 / person per day | estimate | 2026-10-31 |
| Flights | both | economy | USD 260–520 / return ticket | estimate | 2026-10-31 |
| Visa or ESTA | visitor | standard | USD 21–185 / per person | estimate | 2026-10-31 |
| Exhibitor insurance | exhibitor | standard | USD 150–400 / policy | estimate | 2026-10-31 |
Decision
Six quick questions score whether PLRB 2027 is best for you as a visitor, an exhibitor, or one to skip.
QUESTION 1 OF 6
Which best describes your role?
Compare participation options side by side to choose the best fit for your objectives.
visit
You handle claims and can justify two to four days away from desk for training and vendor review.
Best for
Carrier claims teams and adjusters who need education, vendor comparison and peer networking
Min. budget
$900.00
Timeline
Book 6–10 weeks out; register when the portal opens in January
Risks
April hotel rates rise
Session clashes across tracks
exhibit
You have a carrier-ready offer and staff who can work the floor for all four days.
Best for
Adjusting, restoration, forensic, legal and claims-technology vendors selling to carriers
Min. budget
$6,000.00
Timeline
Contract 3–6 months ahead for space, build and freight
Risks
Crowded vendor categories
Lead follow-up discipline needed
skip
Your product does not solve a claims workflow or your target buyer does not attend.
Best for
Generalist software vendors with no claims-specific use case or buyers outside the U.S. P&C market
Timeline
Reassess for the 2028 edition
Risks
Missing a focused buyer audience
Limited value from a single day
Book with
Henry B. González Convention Center
Downtown San Antonio convention center hosting the sessions and the Insurance Services Expo.
Venue named on the official 2027 event page.
Visit San Antonio
Official destination resource for River Walk hotels, dining and city transport.
Public destination body; not an announced show partner.
San Antonio Chamber of Commerce
Regional business chamber supporting the San Antonio convention and hospitality economy.
Public business body; not an announced show partner.
Spencer Educational Foundation
Insurance education foundation named by PLRB as a partner funding the next generation of insurance professionals.
PLRB's event page states it partners with the Spencer Educational Foundation.
Recommended providers
Check B-1 and ESTA eligibility before paying for travel.
Official destination hotel listings; book a refundable River Walk rate.
Compare SAT fares and set an alert 8 weeks before the show.
Trade-show freight and customs broker; confirm the venue's appointed contractor in the service kit.
Compare visitor medical and trip-cancellation cover; exhibitors also need liability insurance.
Alamo, River Walk and Mission Reach itineraries.
Rental badge scanners and CRM export; test before move-in.
FAQs & glossary
Frequently asked
Glossary
Also known as
Alternate names and search phrases for this event.
5 more alternate names hidden
Trust footer
6
References
5
Publishers
6
Date checked
Property & Liability Resource Bureau
Tradeshowz
PLRB / iHeart
Henry B. González Convention Center
Display a free company card at your booth, or share your professional card on the show floor.
