Digital buyer journeys
What digital buyer journeys means for buyers and exhibitors in this sector.
Event overview
Overview
The NARPM Broker/Owner Conference & Expo is a premier event for property management professionals, taking place from April 20-22, 2027 at Loews Ventana Canyon Resort in New Orleans, USA.
This conference brings together industry leaders to share insights, tackle challenges, and foster connections that drive success.
Attendees will benefit from educational sessions led by experts, networking opportunities, and a chance to explore innovative solutions tailored for the property management sector.
TL;DR
- 1Dates and Venue: NARPM Broker/Owner Conference & Expo in New Orleans; confirm exact dates and host venue on narpmbrokerowner.org/schedule.
- 2Audience: Residential property management broker/owners, designated brokers, operations leaders, and vendor partners.
- 3Programme focus: Broker/owner strategy, trust accounting, recruiting and retention, legislation, technology stack, and an expo of property management suppliers.
- 4Organiser: National Association of Residential Property Managers (NARPM), the association for residential property managers.
- 5Registration: Check the official site for member and non-member registration categories, expo passes, and current deadlines.
Why visit
Attendees will gain valuable insights from industry-leading speakers, participate in networking opportunities, and learn actionable strategies to enhance their property management practices. Dates and Venue: NARPM Broker/Owner Conference & Expo takes place from April 20-22, 2027 at Loews Ventana Canyon Resort, New Orleans, USA. Buyer Authority: Attendees include property managers, brokers, and industry leaders looking to enhance their business strategies.
Why exhibit
Exhibitors will have the opportunity to showcase their products and services to a targeted audience of property management professionals, enhancing visibility and generating leads. This is a chance to connect with key decision-makers and demonstrate how your offerings can solve industry challenges.
Attendees, exhibitors & solutions
Who this event is for
Visitor profile
Typical attendee groups you can expect to meet.
Residential property management broker/owners and designated brokers
Firm principals and operations leaders responsible for portfolio growth
Property managers handling leasing, maintenance, and owner relations
Trust accounting and finance staff
Business development and marketing leaders in property management
Vendor partners evaluating software, screening, and maintenance services
Exhibitor profile
Main supplier and exhibitor segments present at the show.
Property management software and trust accounting platforms
Resident screening and background-check providers
Rent payment and payments processing companies
Maintenance coordination and field service platforms
Insurance and risk management providers
Leasing and marketing technology vendors
Training, certification, and compliance providers
Legal and trust-accounting advisory services
Product categories
Key solution areas showcased across the event.
Property management software and trust accounting systems
Resident screening and background checks
Rent payment processing and resident portals
Maintenance and work-order management
Leasing and marketing automation
Insurance and risk management
Owner and resident communication tools
Training and certification programs
Legal and compliance services
Smart home and property technology
Location & Facilities
Venue
Loews Ventana Canyon Resort
New Orleans, USA
Facilities
Parking
Loews Ventana Canyon Resort in New Orleans typically provides on-site or adjacent visitor parking during major trade fairs; confirm daily rates, payment methods and hall access on the organiser or venue website before travel.
Food options
On-site catering
On-site diningParking: Loews Ventana Canyon Resort in New Orleans typically provides on-site or adjacent visitor parking during major trade fairs; confirm daily rates, payment methods and hall access on the organiser or venue website before travel.
Gate: Follow organiser signage to the main visitor entrance at Loews Ventana Canyon Resort for badge collection; allow extra time for security screening during peak morning arrival.
Attend
Entry & tickets
Who runs the show
Organisers
National Association of Residential Property Managers (NARPM)
Intelligence
Market context
Key market insights, trends, news and related events to help you understand the bigger picture.
New Orleans, USA
Why it matters
Attending NARPM Broker/Owner Conference & Expo on 2027-04-20 to 2027-04-22 in New Orleans lets buyers and specifiers benchmark suppliers, see live demonstrations, and compress months of vendor meetings into one focused trade visit — worthwhile when your category roadmap aligns with the official exhibitor profile.
Industry trends
Key trends shaping this market and its wider industry.
Sustainability in procurement
What sustainability in procurement means for buyers and exhibitors in this sector.
Automation and labour efficiency
What automation and labour efficiency means for buyers and exhibitors in this sector.
Regional supply-chain resilience
What regional supply-chain resilience means for buyers and exhibitors in this sector.
Hybrid engagement models
What hybrid engagement models means for buyers and exhibitors in this sector.
Plan your trip
Travel & logistics
Local currency · USD
Arrival airports
Choose from the following airports, with convenient access to the event and venue.
Louis Armstrong New Orleans International
Primary gateway for New Orleans. Taxi, rideshare, and shared shuttle service are available; confirm current fares and the exact venue address before travel
Approx. 14 mi / 23 km to downtown New Orleans
to venue
20-30 min to CBD venues
by car
Baton Rouge Metropolitan
Alternative airport if fares are materially lower. Allow extra road time and confirm rental car or shuttle options
Approx. 80 mi / 130 km to New Orleans
to venue
75-90 min by road
by car
Hotel tiers
A range of accommodation options near the venue and across key areas.
CBD / Warehouse District hotel cluster
New Orleans CBD
Convenient for downtown venues and walkable to many restaurants. Approximate midscale band; confirm rates and taxes.
French Quarter hotel cluster
French Quarter
Upscale and boutique options with evening dining nearby. Approximate band; rates rise during major city events.
CBD outskirts / Garden District edge
New Orleans
Budget-oriented options that may require a short rideshare or streetcar ride to the venue. Confirm transit access.
Official NARPM room block
Confirm with NARPM
If NARPM publishes a host hotel or room block, compare the negotiated rate and cancellation terms before booking elsewhere.
Local transport
Get around the city with these convenient transport options.
taxi
Estimated costApprox. USD 36 flat rate for 1-2 passengers; extra per additional passenger. Confirm current rate.
Best forLouis Armstrong New Orleans International (MSY) to Loews Ventana Canyon Resort
Taxis operate from the MSY taxi stand. Confirm the flat-rate zone and payment options before departure.
shuttle
Estimated costApprox. USD 24 per person one way for shared airport shuttle service. Confirm current rates.
Best forMSY to downtown and CBD hotels
Shared-ride shuttles serve downtown and CBD hotels. Book at the airport ground transportation desk or in advance.
streetcar
Estimated costApprox. USD 1.25 per ride; Jazzy Pass approx. USD 3 per day. Confirm current RTA fares.
Best forCanal Street and French Quarter lines serving the central hotel district
The Regional Transit Authority streetcar network links the French Quarter, CBD, and Canal Street corridor. Useful for evening meals away from the venue but slower than rideshare.
rideshare
Estimated costApprox. USD 35-55 depending on demand. Confirm in the app.
Best forMSY to CBD / Warehouse District
Uber and Lyft operate in New Orleans. Use designated pickup zones at MSY and hotel pickup points.
taxi
Estimated costUSD 35-75 taxi or rideshare to the venue district
Best forBaton Rouge Metropolitan (BTR) to Loews Ventana Canyon Resort
75-90 min by road; Alternative airport if fares are materially lower. Allow extra road time and confirm rental car or shuttle options.
Plan your trip
Visa & entry documents
Check the latest visa requirements and entry guidelines before travelling.
Visa not required
ATA Carnet: check with organiser
Weather
April in New Orleans is warm and humid, with daytime highs commonly 25-28 C (77-82 F) and frequent spring showers. Pack light layers and a compact rain jacket for walks between sessions and the expo floor.
Plan for the climate
Check temperatures and pack accordingly
Venue connectivity
U.S. mobile networks use 4G and 5G; international visitors should arrange roaming or an eSIM before arrival. Venue Wi-Fi is typically available for attendees, but confirm access details with NARPM. Power outlets are 120V Type A/B, so bring a plug adapter if needed.
Ride-hailing
Taxis
Public transit
Car rentals
Cultural notes
Useful information to help you have a smooth and respectful visit.
Business dress
Business casual is standard for NARPM broker/owner sessions. Bring a light layer for air-conditioned meeting rooms and comfortable shoes for walking between sessions and the expo.
Tipping
At New Orleans restaurants, 18-20% is customary. Taxis and rideshares also appreciate a tip, and some airport shuttles accept gratuity separately.
Local pace
Service in the French Quarter and CBD can be relaxed around meal times. Allow extra time for dinner reservations and evening transport during busy convention periods.
Spring weather etiquette
Afternoon thunderstorms are common in spring. Carry a compact umbrella or rain shell and keep electronics protected when walking between hotels and the venue.
Practical guides
Visitor & Exhibitor Essentials
Everything needed to arrive prepared, navigate the event, and make the visit productive.
Flights
Destination: MSY
Book into Louis Armstrong New Orleans International (MSY) for the shortest transfer to downtown New Orleans. Compare Baton Rouge (BTR) only if the fare difference is meaningful, because BTR adds 75-90 minutes by road. Confirm baggage, change, and cancellation policies before booking.
Visa
International attendees travelling to the United States for a trade conference typically need a B-1 temporary business visitor visa (or Visa Waiver Program clearance where eligible); the B-1 covers attending conferences, meetings and business discussions but not paid employment.
Processing: Varies by nationality; apply several weeks before travel.
Start the application early: complete the DS-160 and schedule an interview at a U.S. embassy or consulate; check USTravelDocs for local instructions and current wait times.
OfficialTransport
Get to the venue and around the city with these options.
Airport → venue: Primary gateways: Louis Armstrong New Orleans International (MSY): 20-30 min to CBD venues; Baton Rouge Metropolitan (BTR): 75-90 min by road. Allow road or rail time to Loews Ventana Canyon Resort; on-site parking is usually available at major exhibition venues.
Hotel → venue: Precinct hotels near Loews Ventana Canyon Resort: New Orleans CBD: CBD / Warehouse District hotel cluster; French Quarter: French Quarter hotel cluster; New Orleans: CBD outskirts / Garden District edge.
Ride-hail: Uber and Lyft operate in New Orleans. Use designated pickup zones at MSY and hotel or venue pickup points. Confirm availability and pricing in the app during peak event hours.
Public transit: The New Orleans Regional Transit Authority streetcar network connects the French Quarter, CBD, and Canal Street corridor. Fare is approx. USD 1.25 per ride, with a Jazzy Pass approx. USD 3 per day. Streetcars are slower than rideshare, so allow extra time for morning sessions.
Parking: The host venue and nearby CBD garages provide paid parking, with daily rates varying by location. Confirm current rates, height restrictions, and event parking access with the venue or hotel. Rideshare or streetcar is often simpler for evening meals in the French Quarter.
Weather
Plan and pack for the event climate.
Month: April (confirm exact dates on the official NARPM schedule)
Temperature: Typically 15-28 C (59-82 F) in New Orleans in April, with warmer and more humid afternoons late in the month.
Seasonality: Spring is a showery season in southeast Louisiana. Brief afternoon thunderstorms are common, so plan indoor backups and carry rain protection.
Packing: Light breathable business casual, a compact umbrella or rain shell, comfortable walking shoes, and a light layer for air-conditioned session rooms. Bring a refillable water bottle for warm afternoons.
Plan your trip
Planning
Best day to visit: Day 2 (mid-show)
Mid-show days at NARPM Broker/Owner Conference & Expo usually combine full exhibitor attendance with scheduled B2B meetings, before early pack-down on the final day.
T-1
Confirm your registration category and badge pickup details on the official NARPM Broker/Owner site.
T-2
Book flights into Louis Armstrong New Orleans International (MSY) and compare Baton Rouge (BTR) only if fares are materially lower.
T-3
Reserve a hotel in the CBD, Warehouse District, or French Quarter and confirm cancellation terms.
T-4
Review the schedule and mark broker/owner sessions on trust accounting, recruiting, retention, and technology.
T-5
Prepare questions for exhibitors on property management software, screening, payments, and maintenance workflows.
T-6
Request meetings with priority vendors before the expo floor opens.
T-7
Download any event app or session materials NARPM provides.
T-8
Arrange airport transfer by taxi, shared shuttle, or rideshare and confirm the venue address.
T-9
Check visa or ESTA eligibility if traveling to the United States from abroad.
T-10
Pack business casual clothing, a light layer, comfortable shoes, and rain protection for spring showers.
T-11
Save registration confirmations, hotel confirmations, and flight details offline.
T-12
Set a post-event follow-up reminder for vendor contacts and peer introductions.
Sample visitor itinerary
Route-optimised day
Day 1 · morning
Registration and hall orientation at Loews Ventana Canyon Resort
Day 2 · core sessions
Supplier meetings and product demos
Day 3 · wrap-up
Final negotiations and follow-up
Networking spots
2NARPM Broker/Owner Conference & Expo registration concourse
Loews Ventana Canyon Resort
Central meeting point before and between hall appointments during show days.
Organiser B2B lounge (if offered)
Loews Ventana Canyon Resort
Hosted matchmaking and buyer programmes when published by the organiser.
Budget
Costs & budget
Build your working budget
Adjust the inputs below to create a directional event budget.
Estimated budget
Live estimate
- Hotel × 2 nights$230.00
- Per diem × 2$150.00
Estimated total$380.00
This is a directional estimate. Please verify live rates before booking.
Decision
Visit, exhibit, or skip?
Should you go?
Use this quick check to decide whether NARPM Broker/Owner Conference & Expo fits your visit, exhibit or skip plan.
QUESTION 1 OF 6
What is your primary role?
Decision matrix
Compare participation options side by side to choose the best fit for your objectives.
visit
Your category focus aligns with the official product themes.
Best for
Buyers, researchers, and delegates evaluating the programme and networking value.
Min. budget
$400.00
Timeline
4-8 weeks before opening day for registration and travel.
Risks
Limited session times published - confirm agenda before booking.
exhibit
You have a clear lead-generation or launch goal for this market.
Best for
Suppliers and brands seeking qualified meetings with the event audience.
Min. budget
$2,500.00
Timeline
3-6 months for stand booking, freight, and marketing prep.
Risks
Booth pricing not published in captured sources - confirm with organiser.
skip
Programme, audience, or commercial goals do not match your plan.
Best for
Teams whose category or region fit is weak this edition.
Timeline
N/A
Risks
No major risks listed.
FAQs & glossary
Answers
Frequently asked
What is the NARPM Broker/Owner Conference & Expo?
It is a NARPM event focused on residential property management business owners, designated brokers, and operations leaders. The programme combines broker/owner strategy sessions with an expo of suppliers serving property management firms.
Who should attend the NARPM Broker/Owner Conference?
Residential property management broker/owners, designated brokers, firm principals, operations leaders, trust accounting staff, and business development leaders. Vendor partners also attend to meet property management decision-makers.
Is the event open to non-NARPM members?
Check the official registration page for member and non-member categories. NARPM events commonly distinguish member and non-member rates, but current eligibility and pricing should be confirmed with NARPM before booking.
Where is the NARPM Broker/Owner Conference held?
The event is listed for New Orleans. Confirm the exact host venue and dates on narpmbrokerowner.org/schedule before arranging flights or hotels.
What can visitors see in the expo hall?
Exhibitors typically cover property management software, resident screening, rent payments, maintenance coordination, insurance, leasing and marketing tools, training, and compliance services.
How do I register for the conference?
Use the registration link on the official NARPM Broker/Owner site. Review member/non-member categories and current deadlines, then complete registration before booking travel.
Are group or team rates available?
Group or team pricing is not confirmed in the available information. Ask NARPM registration directly if you plan to bring multiple broker/owner or operations staff.
What is the dress code?
Business casual is typical for NARPM broker/owner sessions. Bring a light layer for air-conditioned meeting rooms and comfortable shoes for walking between sessions and the expo.
Will sessions be recorded?
Recording availability varies by session and is not confirmed here. Check the official schedule or ask NARPM whether selected sessions will be available after the event.
Can I earn continuing education credit?
Some property management sessions may qualify for continuing education credit, but approved sessions and credit types must be confirmed with NARPM. Review the official schedule for credit markings.
What is the cancellation policy?
Cancellation and transfer terms are set by NARPM and are not confirmed in the available information. Review the registration terms before paying and consider travel insurance for non-refundable bookings.
How do I book a hotel for the conference?
Check the official NARPM event page for any host hotel or room block. Compare CBD, Warehouse District, and French Quarter options, and confirm cancellation terms before booking.
Glossary
- Trust accounting
- Segregated accounting for client funds held by a property manager, typically covering security deposits, rent, and owner reserves under state real estate rules.
- Owner statement
- A periodic report to a property owner showing income, expenses, management fees, and net disbursement for a rental property.
- Resident screening
- The process of evaluating rental applicants through credit, criminal, eviction, and income checks before approving a lease.
- Management agreement
- The contract between a property owner and a property manager that sets fees, responsibilities, termination terms, and authority to lease or maintain the property.
- Maintenance coordination
- The workflow for receiving resident repair requests, dispatching vendors, approving work, and documenting completed repairs.
- Vacancy loss
- Rent revenue lost when a unit is empty or not generating income between leases.
- Net operating income (NOI)
- Property income after operating expenses but before debt service and capital expenditures, used to evaluate rental performance.
- Resident retention
- Strategies and service practices aimed at keeping good residents in place through renewals and reduced turnover.
- Fair housing compliance
- Adherence to federal, state, and local laws that prohibit discrimination in leasing, advertising, and resident screening.
- Property management software (PMS)
- A platform for leasing, accounting, work orders, owner reporting, resident portals, and portfolio reporting.
- Leasing funnel
- The stages from marketing a vacancy through inquiry, tour, application, screening, approval, and lease signing.
- Security deposit accounting
- Tracking deposit receipts, deductions, interest where required, and timely refunds or claims under state rules.
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Also known as
Alternate names and search phrases for this event.
- NARPM Broker Owner Conference 2027
- property management conference New Orleans
- NARPM conference
- property management expo 2027
- NARPM Broker/Owner Conference & Expo
- NARPM Broker/Owner Conference & Expo 2027
- NARPM Broker/Owner Conference & Expo New Orleans
- NARPM Broker/Owner Conference & Expo New Orleans 2027
- NARPM Broker
- NARPM Broker 2027
10 more alternate names hidden
Digital business cards for the show floor
Display a free company card at your booth, or share your professional card on the show floor.