Hospitality Tech Expo 2026 is Japan's first trade show for tourism, hotel and food-service technology, running 2-4 December 2026 at Ariake GYM-EX in Tokyo. The RX Japan event groups five special areas covering tourism DX, lodging DX, food-service DX, hospitality management and labour-shortage countermeasures.
It runs alongside HITEC TOKYO, the National Okami Summit 2026 and a local-government, tourism-association and DMO exchange meeting. Visitor registration is required in advance.
TL;DR
1Runs 2-4 December 2026, 10:00-17:30 daily, with a 17:00 close on the final day.
2Held at Ariake GYM-EX, 1-10-1 Ariake, Koto-ku, Tokyo 135-0063.
3First edition staged by RX Japan Ltd., with five technology special areas.
4Co-located with HITEC TOKYO, the National Okami Summit 2026 and a DMO exchange meeting.
5Advance visitor registration is required; no ticket price is printed on the official site.
Why visit
Visit to compare hotel and restaurant technology side by side, see live robot, smart-check-in and self-ordering demonstrations, and sit in on HITEC TOKYO sessions. The five special areas map to real operating budgets, so a hotel, ryokan, restaurant group or DMO team can shortlist vendors, check integration questions and meet Japanese and overseas suppliers in one December trip to Ariake.
Why exhibit
Exhibit to reach Japanese hotel, ryokan, restaurant and destination-management decision makers who are actively replacing legacy systems and testing automation. The first-edition floor is compact and technology-focused, with HITEC TOKYO and the National Okami Summit bringing senior hospitality buyers. RX Japan's local organiser network, press programme and co-located conference give a new entrant a focused route into the market.
Attendees, exhibitors & solutions
Who this event is for
Visitor profile
Typical attendee groups you can expect to meet.
Hotel and ryokan owners and general managers evaluating PMS, smart check-in and revenue management.
Restaurant and food-service operators buying POS, mobile ordering, delivery robots and inventory tools.
Tourism boards, DMOs and municipal tourism staff building multilingual and inbound visitor services.
Hospitality IT managers, consultants and systems integrators comparing vendors and integration options.
Exhibitor profile
Main supplier and exhibitor segments present at the show.
Property management, booking and revenue-management software vendors targeting Japanese hotels.
Service-robot, smart-lock, self-check-in and room-IoT hardware makers.
POS, mobile-order, inventory and restaurant SaaS providers.
Inbound marketing, payment, multilingual support and staffing-technology companies.
Product categories
Key solution areas showcased across the event.
Hotel property management and booking systems
Smart check-in, smart locks and room IoT
Service and cleaning robots
Restaurant POS, mobile ordering and inventory systems
Tourism apps, MaaS and multilingual guest communication
Ariake GYM-EX, 1-10-1 Ariake, Koto-ku, Tokyo 135-0063, Japan
Entrances & gates
Ariake GYM-EX main entrance
Exhibition hall
Main visitor entrance facing the Ariake waterfront; follow show signage from Ariake Tennis no Mori station.
Facilities
Food options
On-site event cafe
On-site dining
Parking: The venue is a short walk from Ariake Tennis no Mori station on the Yurikamome. Surrounding roads and car parks are expected to be busy; use public transport and allow extra time for the 5-minute walk.
Gate: Enter through the Ariake GYM-EX main entrance; follow event signage from Ariake Tennis no Mori station.
Attend
Entry & tickets
Trade-only
Event days & opening times
DayOpening hours
10:00 AM –5:30 PM daily
10:00 AM –5:00 PM on the final day (4 December 2026)
A first-edition Tokyo launch gives the Japanese hospitality market a dedicated technology floor at the moment hotels, ryokan and restaurant groups are rebuilding their systems around labour shortages and inbound demand.
Audience quality
High-value decision-makers
Expect a senior, operations-led audience: hotel and ryokan owners, general managers, IT and revenue managers, restaurant operators, plus municipal tourism and DMO staff. The co-located HITEC TOKYO conference and National Okami Summit concentrate decision makers rather than casual visitors.
Exhibitor outcomes
Real business growth
The show suits vendors that can demonstrate a working integration and a Japanese-language deployment story. A compact first edition lowers cost per lead but limits volume, so set targets around qualified meetings and follow-up demos rather than raw badge scans.
Intelligence
Market context
Key market insights, trends, news and related events to help you understand the bigger picture.
Asia-Pacific
Why it matters
Japan's hospitality sector is short of staff and is digitising hotels, restaurants and destination marketing at speed. A Tokyo show that puts PMS, smart check-in, service robots, POS, revenue management and inbound payment tools in one hall gives buyers a single comparison point, while foreign vendors get direct access to Japanese hotel groups, ryokan operators, DMOs and food-service chains.
Industry trends
Key trends shaping this market and its wider industry.
01
Labour shortage drives hotel automation
Japanese hotels and ryokan are deploying self-check-in, cleaning robots and remote front-desk tools as staffing remains tight.
What it changes: Technology that reduces shifts per room has a direct payback case for operators.
02
Inbound recovery lifts multilingual and payment spend
Record visitor volumes are pushing destinations and hotels to invest in multilingual apps, cashless payment and inbound CRM.
What it changes: Vendors with proven Japanese-language and inbound integrations have an advantage.
03
Restaurant groups consolidate their software stack
Food-service chains are replacing separate POS, ordering and inventory tools with integrated SaaS platforms.
What it changes: Integration capability, not point features, is becoming the buying criterion.
Hospitality and tourism technology circuit
September 2026 to April 2027
Other Japanese trade shows a hospitality technology buyer would combine with this Tokyo December trip.
24–27 Sep 2026
Tourism Expo Japan 2026
Tokyo, Japan
Dates from circuit knowledge; confirm on the organiser site.
Get to the venue and around the city with these options.
Airport → venue: From HND take the Keikyu line and Yurikamome via Shimbashi, or a taxi in 25-35 minutes. From NRT use the Narita Express or Keisei Skyliner to central Tokyo, then the Yurikamome.
Hotel → venue: Ariake and Odaiba hotels are a short taxi or train ride from Ariake Tennis no Mori station.
Ride-hail: Taxi apps and GO work in Tokyo; taxis are metered and drop-off near the venue can be congested.
Public transit: Yurikamome to Ariake Tennis no Mori (5-minute walk) or Rinkai Line to Kokusai-Tenjijo (17-minute walk).
Parking: No dedicated show car park is confirmed; use nearby paid car parks and allow extra time.
Weather
Plan and pack for the event climate.
Month: December
Temperature: 4-12°C
Seasonality: Cool and mostly dry; low chance of rain, short daylight hours.
Packing: Warm layers, a light coat, comfortable shoes for the walk from the station, and a power bank for a full show day.
Plan your trip
Planning
Best day to visit: Day 2 (3 December 2026)
Day 2 has a full conference programme and the busiest exhibition floor, after opening-day setup and before the shorter final day. Book supplier meetings early and keep the final afternoon for follow-ups.
T-14
Register for a visitor badge and book flights — Registration is required before entry; confirm the badge email.
T-10
Book a hotel in Ariake or Odaiba — Show week overlaps year-end demand; book a refundable rate.
T-7
Build a shortlist of exhibitors and HITEC sessions — Pick two or three special areas and book meetings.
T-3
Check the venue route and weather — Yurikamome to Ariake Tennis no Mori, then a 5-minute walk.
T-1
Pack badge confirmation, cards and power bank — Doors open at 10:00; arrive early for the first session.
Sample visitor itinerary
Route-optimised day
09:30
Arrive at Ariake Tennis no Mori and walk to the venue
Ariake GYM-EX main entrance
10:00
Registration and opening of the Lodging DX area
Ariake GYM-EX hall
11:30
Supplier meetings on PMS, smart check-in and robots
Exhibitor stands
14:00
HITEC TOKYO conference session
Conference stage
Side trips
2
teamLab Planets Tokyo
Digital Art Museum
About 15 minutes by taxi from Ariake
A globally known immersive attraction and a benchmark for experience design.
Odaiba seaside promenade
Waterfront Walk
About 15 minutes by train
Bay views, dining and a break from the show floor.
Networking spots
2
HITEC TOKYO conference area
Conference networking
Best chance to meet hotel technology leaders and speakers.
National Okami Summit 2026
Industry gathering
Ryokan proprietresses and operators; approach through the organiser desk.
First-timer guide
Follow-up playbook
Send a personalised email within 48 hours
Attach the demo link and a one-page integration note
Log the lead in your CRM with the buying timeline
Book a technical call within 10 working days
Review pipeline after 30 days and recycle cold leads
Japanese buyers value a polite, precise follow-up. Reference the specific conversation and any Japanese-language support you can offer; avoid generic mass mail.
Budget
Costs & budget
Shell scheme
JPY 55000–80000 / m²
Raw space
JPY 45000–65000 / m²
Standard booth
9 m²
No 2026 tariff was published; figures are estimates for a Tokyo first-edition show.
Export badge scans and card data to a CRM for follow-up.
FAQs & glossary
Answers
Frequently asked
When is Hospitality Tech Expo 2026?
It runs from Wednesday 2 December to Friday 4 December 2026 at Ariake GYM-EX in Tokyo. Doors open 10:00-17:30 on the first two days and 10:00-17:00 on the final day. The next edition is already scheduled for 1-3 December 2027 at Pacifico Yokohama.
Where is Hospitality Tech Expo held?
The show takes place at Ariake GYM-EX, 1-10-1 Ariake, Koto-ku, Tokyo 135-0063, part of the Tokyo Big Sight venue group in the Ariake waterfront district. The nearest station is Ariake Tennis no Mori on the Yurikamome, about a five-minute walk away.
Is Hospitality Tech Expo free to attend?
The official site does not print a ticket price. Visitors must register in advance before entering, and badges are collected at the Ariake GYM-EX reception. Treat entry as registration-based rather than confirmed free, and check the visitor registration page for any fee before booking travel.
How do I register to visit?
Register through the visitor registration link on the official itt-show.jp site before travelling. After registering you will receive a badge confirmation, then collect your badge at the Ariake GYM-EX reception on arrival. Bring photo identification in case the desk asks for it.
Who should visit Hospitality Tech Expo?
Hotel and ryokan owners, general managers and IT teams, restaurant and food-service operators, tourism boards, DMOs and municipal tourism staff. Anyone comparing PMS, smart check-in, service robots, POS, revenue management or inbound payment systems will find the five special areas relevant to a live purchasing decision.
Who should exhibit at Hospitality Tech Expo?
Vendors of hotel property management, booking and revenue systems, smart-room hardware, service and cleaning robots, restaurant POS and ordering software, multilingual guest communication, destination-marketing tools and inbound payment systems. Japanese and overseas suppliers targeting hotels, ryokan, restaurants and DMOs are the core exhibitor profile.
What can I see at the show?
Five special areas cover tourism DX, lodging DX, food-service DX, hospitality management and labour-shortage or inbound countermeasures. Demonstrations include smart check-in, room IoT, cleaning and serving robots, POS and mobile ordering. Co-located HITEC TOKYO, the National Okami Summit and a DMO exchange meeting add conference content.
Is Hospitality Tech Expo trade-only?
The show is built for the hospitality, tourism and food-service industry, from owners and managers to frontline staff, local governments and DMOs. Advance registration is required for all visitors. Leisure visitors looking for a consumer travel fair should check the programme before booking.
How do I get to Ariake GYM-EX?
Take the Yurikamome to Ariake Tennis no Mori station and walk about five minutes, or the Rinkai Line to Kokusai-Tenjijo station and walk about 17 minutes. From Tokyo Big Sight the venue is roughly 20-30 minutes on foot or a short taxi ride. Allow extra time because nearby roads are busy.
Will there be a 2027 edition?
Yes. The official schedule lists the next edition for 1-3 December 2027 at Pacifico Yokohama, moving from the 2026 Ariake GYM-EX venue. Dates and venue are printed by the organiser; exhibitor and visitor counts for that edition have not been published.
Glossary
1
PMS
Property management system: the core software hotels use for reservations, rooms, rates, check-in and billing.
2
Smart check-in
Self-service kiosks or mobile flows that let guests verify identity, receive a key and complete arrival without the front desk.
3
Tourism DX
Digital transformation of destination marketing and visitor services, including multilingual apps, MaaS and reservation systems.
4
Lodging DX
Digital transformation of accommodation operations, from PMS and room IoT to cleaning robots and review management.
5
Food-service DX
Technology that digitises restaurant operations, including POS, mobile ordering, serving robots and inventory control.
6
DMO
Destination management organisation: a body that coordinates tourism marketing, product development and visitor services for a region.
7
MaaS
Mobility as a service: a single app or platform that combines public transport, taxis and other travel options into one journey.
8
Revenue management
Pricing and inventory practice that adjusts room rates by demand, segment and booking window to lift hotel income.
9
Service robot
A robot that performs guest-facing tasks such as delivering items, serving food or cleaning public areas.
Also known as
Alternate names and search phrases for this event.