Dates

    2–4 Dec 2026

    City / country

    Tokyo, Japan

    Venue

    Ariake GYM-EX, Tokyo Big Sight

    Time

    10:00 AM – 5:30 PM daily

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    Matched booths for Hospitality Tech Expo 2026

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    Event overview

    Overview

    Hospitality Tech Expo 2026 is Japan's first trade show for tourism, hotel and food-service technology, running 2-4 December 2026 at Ariake GYM-EX in Tokyo. The RX Japan event groups five special areas covering tourism DX, lodging DX, food-service DX, hospitality management and labour-shortage countermeasures.

    It runs alongside HITEC TOKYO, the National Okami Summit 2026 and a local-government, tourism-association and DMO exchange meeting. Visitor registration is required in advance.

    TL;DR

    1. 1Runs 2-4 December 2026, 10:00-17:30 daily, with a 17:00 close on the final day.
    2. 2Held at Ariake GYM-EX, 1-10-1 Ariake, Koto-ku, Tokyo 135-0063.
    3. 3First edition staged by RX Japan Ltd., with five technology special areas.
    4. 4Co-located with HITEC TOKYO, the National Okami Summit 2026 and a DMO exchange meeting.
    5. 5Advance visitor registration is required; no ticket price is printed on the official site.

    Why visit

    Visit to compare hotel and restaurant technology side by side, see live robot, smart-check-in and self-ordering demonstrations, and sit in on HITEC TOKYO sessions. The five special areas map to real operating budgets, so a hotel, ryokan, restaurant group or DMO team can shortlist vendors, check integration questions and meet Japanese and overseas suppliers in one December trip to Ariake.

    Why exhibit

    Exhibit to reach Japanese hotel, ryokan, restaurant and destination-management decision makers who are actively replacing legacy systems and testing automation. The first-edition floor is compact and technology-focused, with HITEC TOKYO and the National Okami Summit bringing senior hospitality buyers. RX Japan's local organiser network, press programme and co-located conference give a new entrant a focused route into the market.

    Attendees, exhibitors & solutions

    Who this event is for

    Visitor profile

    Typical attendee groups you can expect to meet.

    Hotel and ryokan owners and general managers evaluating PMS, smart check-in and revenue management.
    Restaurant and food-service operators buying POS, mobile ordering, delivery robots and inventory tools.
    Tourism boards, DMOs and municipal tourism staff building multilingual and inbound visitor services.
    Hospitality IT managers, consultants and systems integrators comparing vendors and integration options.

    Exhibitor profile

    Main supplier and exhibitor segments present at the show.

    Property management, booking and revenue-management software vendors targeting Japanese hotels.
    Service-robot, smart-lock, self-check-in and room-IoT hardware makers.
    POS, mobile-order, inventory and restaurant SaaS providers.
    Inbound marketing, payment, multilingual support and staffing-technology companies.

    Product categories

    Key solution areas showcased across the event.

    Hotel property management and booking systems
    Smart check-in, smart locks and room IoT
    Service and cleaning robots
    Restaurant POS, mobile ordering and inventory systems
    Tourism apps, MaaS and multilingual guest communication
    Revenue management, CRM and inbound payment tools

    Location & Facilities

    Venue

    Halls & areas

    1
    Ariake GYM-EX Exhibition Hall

    Ariake GYM-EX

    Ariake GYM-EX, 1-10-1 Ariake, Koto-ku, Tokyo 135-0063, Japan

    Entrances & gates

    Ariake GYM-EX main entrance

    Exhibition hall

    Main visitor entrance facing the Ariake waterfront; follow show signage from Ariake Tennis no Mori station.

    Facilities

    Food options

    On-site event cafe

    On-site dining

    Parking: The venue is a short walk from Ariake Tennis no Mori station on the Yurikamome. Surrounding roads and car parks are expected to be busy; use public transport and allow extra time for the 5-minute walk.

    Gate: Enter through the Ariake GYM-EX main entrance; follow event signage from Ariake Tennis no Mori station.

    Attend

    Entry & tickets

    Trade-only

    Event days & opening times

    DayOpening hours
    10:00 AM –5:30 PM daily
    10:00 AM –5:00 PM on the final day (4 December 2026)
    Register

    Ticket info

    Badge collection

    Register online in advance and collect a badge at the Ariake GYM-EX reception on arrival.

    Ticket notes

    Advance visitor registration is required. No ticket price is printed on the official site.

    Who runs the show

    Organisers

    RX Japan Ltd.

    Organiser

    What's on

    Programme

    Topic tracks

    Tourism DXLodging DXFood-Service DX

    Co-located events

    HITEC TOKYO

    Separate ticket

    Japan's first HITEC hospitality-technology conference, programmed with HFTP and Japanese hotel technology leaders.

    Ariake GYM-EX

    National Okami Summit 2026

    Separate ticket

    Annual gathering of ryokan proprietresses (okami), organised by Travel News-sha.

    Ariake GYM-EX

    Local Government x Tourism Association x DMO Exchange

    Separate ticket

    Second edition of the exchange meeting co-organised with the Japan Travel and Tourism Association.

    Ariake GYM-EX

    Hospitality Education Course

    Separate ticket

    Three-day programme powered by APacCHRIE on hospitality education in Asia.

    Ariake GYM-EX

    Co-located seminars

    HITEC TOKYO

    Paid

    Hospitality technology conference programmed with HFTP and Japanese hotel technology leaders.

    Ariake GYM-EX

    Hospitality Education Course

    Paid

    Three-day programme powered by APacCHRIE on hospitality education in Asia.

    Ariake GYM-EX

    How the last edition performed

    Previous edition

    This edition

    2026

    Next edition

    2027

    The second edition moves to Pacifico Yokohama for 1-3 December 2027, according to the organiser schedule.

    Venue moves from Ariake GYM-EX to Pacifico Yokohama

    New this edition

    • 1

      HITEC TOKYO debut

      First Japanese edition of the HFTP hospitality technology conference, staged inside the show.

      Source
    • 2

      National Okami Summit 2026

      Annual ryokan proprietress summit organised by Travel News-sha and co-located with the expo.

      Source
    • 3

      DMO exchange meeting

      Second local-government, tourism-association and DMO exchange meeting, co-organised with the Japan Travel and Tourism Association.

      Source

    Impact

    A bigger and stronger platform

    A first-edition Tokyo launch gives the Japanese hospitality market a dedicated technology floor at the moment hotels, ryokan and restaurant groups are rebuilding their systems around labour shortages and inbound demand.

    Audience quality

    High-value decision-makers

    Expect a senior, operations-led audience: hotel and ryokan owners, general managers, IT and revenue managers, restaurant operators, plus municipal tourism and DMO staff. The co-located HITEC TOKYO conference and National Okami Summit concentrate decision makers rather than casual visitors.

    Exhibitor outcomes

    Real business growth

    The show suits vendors that can demonstrate a working integration and a Japanese-language deployment story. A compact first edition lowers cost per lead but limits volume, so set targets around qualified meetings and follow-up demos rather than raw badge scans.

    Intelligence

    Market context

    Key market insights, trends, news and related events to help you understand the bigger picture.

    Asia-Pacific

    Why it matters

    Japan's hospitality sector is short of staff and is digitising hotels, restaurants and destination marketing at speed. A Tokyo show that puts PMS, smart check-in, service robots, POS, revenue management and inbound payment tools in one hall gives buyers a single comparison point, while foreign vendors get direct access to Japanese hotel groups, ryokan operators, DMOs and food-service chains.

    Industry trends

    Key trends shaping this market and its wider industry.

    01

    Labour shortage drives hotel automation

    Japanese hotels and ryokan are deploying self-check-in, cleaning robots and remote front-desk tools as staffing remains tight.

    What it changes: Technology that reduces shifts per room has a direct payback case for operators.

    02

    Inbound recovery lifts multilingual and payment spend

    Record visitor volumes are pushing destinations and hotels to invest in multilingual apps, cashless payment and inbound CRM.

    What it changes: Vendors with proven Japanese-language and inbound integrations have an advantage.

    03

    Restaurant groups consolidate their software stack

    Food-service chains are replacing separate POS, ordering and inventory tools with integrated SaaS platforms.

    What it changes: Integration capability, not point features, is becoming the buying criterion.

    Hospitality and tourism technology circuit

    September 2026 to April 2027

    Other Japanese trade shows a hospitality technology buyer would combine with this Tokyo December trip.

    24–27 Sep 2026

    Tourism Expo Japan 2026

    Tokyo, Japan

    Dates from circuit knowledge; confirm on the organiser site.

    website
    30 Sep – 2 Oct 2026

    SPA & WELLNESS JAPAN 2026

    Tokyo, Japan

    Dates from circuit knowledge; confirm on the organiser site.

    website
    21–23 Apr 2027

    JAPAN IT WEEK 2027 Spring

    Tokyo, Japan

    Dates from circuit knowledge; confirm on the organiser site.

    website

    Autumn 2026

    SPA & WELLNESS JAPAN 2026Tourism Expo Japan 2026

    Both sit before the December show and suit a combined Tokyo planning block.

    Spring 2027

    JAPAN IT WEEK 2027 Spring

    Useful for enterprise IT follow-up after the December edition.

    Circuit dates are editorial estimates from the organisers' published calendars, not fetched for this listing.

    Plan your trip

    Travel & logistics

    Local currency · JPY

    Arrival airports

    Choose from the following airports, with convenient access to the event and venue.

    HND

    Tokyo Haneda Airport

    Closest airport; Keikyu and monorail links connect to central Tokyo.

    About 13 km

    to venue

    25-35 minutes by car or taxi

    by car

    NRT

    Narita International Airport

    Main international gateway; allow more time for immigration and baggage.

    About 70 km

    to venue

    70-90 minutes by car or express train

    by car

    Hotel tiers

    A range of accommodation options near the venue and across key areas.

    budget
    Ariake / Kokusai-Tenjijo

    USD 80–120 / night

    Compact business hotels within a short train or taxi ride of the venue.

    mid
    Ariake waterfront

    USD 140–220 / night

    Walkable to Ariake GYM-EX and Tokyo Big Sight; book early for show week.

    premium
    Odaiba / Daiba

    USD 260–420 / night

    Bay-view hotels with larger rooms and easy taxi access to Ariake.

    Local transport

    Get around the city with these convenient transport options.

    Yurikamome

    Estimated costJPY 390-420
    Best forShimbashi to Ariake Tennis no Mori

    About 25 minutes; the venue is a 5-minute walk from the station.

    Rinkai Line

    Estimated costJPY 500-700
    Best forOsaki or Shibuya to Kokusai-Tenjijo

    About 20 minutes from Osaki; 17-minute walk to Ariake GYM-EX.

    Plan your trip

    Visa & entry documents

    Check the latest visa requirements and entry guidelines before travelling.

    Visa not required
    ATA Carnet: accepted
    TypeWho needs itFeeProcessing
    Short-term business visitorNationals not covered by Japan visa exemption arrangements$25.005-10 working days

    Many nationalities can enter Japan visa-free for short business trips; check the MOFA list for your passport before booking.

    Japan accepts ATA carnets for temporary admission of exhibition goods; confirm the goods schedule with your freight forwarder.

    Official visa page

    Weather

    December is cool and dry in Tokyo, with daytime highs around 10-12°C and nights near 4-6°C. Rain is infrequent but a light coat is useful.

    Plan for the climate

    Check temperatures and pack accordingly

    Venue connectivity

    Free Wi-Fi is usually available in the venue and at nearby stations; a Japanese eSIM or pocket Wi-Fi is useful for exhibitor demos and lead capture.

    Ride-hailing

    Taxis

    Public transit

    Car rentals

    Cultural notes

    Useful information to help you have a smooth and respectful visit.

    Tipping is not customary

    Service charges are included; leaving cash on the table can cause confusion.

    Punctuality matters

    Meetings start on time and business cards are exchanged with both hands; bring plenty of cards.

    Practical guides

    Visitor & Exhibitor Essentials

    Everything needed to arrive prepared, navigate the event, and make the visit productive.

    Flights

    Destination: Tokyo Haneda (HND)

    Book early for the first week of December, when year-end business travel and holiday demand overlap.

    Visa

    Many business visitors enter Japan visa-free for short stays; others need a short-term business visa before travel.

    Estimated cost: USD 0-25 depending on nationality

    Processing: 5-10 working days if a visa is required

    Carry a letter from your employer stating the purpose of the visit and your hotel booking.

    Official

    Transport

    Get to the venue and around the city with these options.

    Airport → venue: From HND take the Keikyu line and Yurikamome via Shimbashi, or a taxi in 25-35 minutes. From NRT use the Narita Express or Keisei Skyliner to central Tokyo, then the Yurikamome.

    Hotel → venue: Ariake and Odaiba hotels are a short taxi or train ride from Ariake Tennis no Mori station.

    Ride-hail: Taxi apps and GO work in Tokyo; taxis are metered and drop-off near the venue can be congested.

    Public transit: Yurikamome to Ariake Tennis no Mori (5-minute walk) or Rinkai Line to Kokusai-Tenjijo (17-minute walk).

    Parking: No dedicated show car park is confirmed; use nearby paid car parks and allow extra time.

    Weather

    Plan and pack for the event climate.

    Month: December

    Temperature: 4-12°C

    Seasonality: Cool and mostly dry; low chance of rain, short daylight hours.

    Packing: Warm layers, a light coat, comfortable shoes for the walk from the station, and a power bank for a full show day.

    Plan your trip

    Planning

    Best day to visit: Day 2 (3 December 2026)

    Day 2 has a full conference programme and the busiest exhibition floor, after opening-day setup and before the shorter final day. Book supplier meetings early and keep the final afternoon for follow-ups.

    T-14

    Register for a visitor badge and book flights — Registration is required before entry; confirm the badge email.

    T-10

    Book a hotel in Ariake or Odaiba — Show week overlaps year-end demand; book a refundable rate.

    T-7

    Build a shortlist of exhibitors and HITEC sessions — Pick two or three special areas and book meetings.

    T-3

    Check the venue route and weather — Yurikamome to Ariake Tennis no Mori, then a 5-minute walk.

    T-1

    Pack badge confirmation, cards and power bank — Doors open at 10:00; arrive early for the first session.

    Sample visitor itinerary

    Route-optimised day
    09:30

    Arrive at Ariake Tennis no Mori and walk to the venue

    Ariake GYM-EX main entrance
    10:00

    Registration and opening of the Lodging DX area

    Ariake GYM-EX hall
    11:30

    Supplier meetings on PMS, smart check-in and robots

    Exhibitor stands
    14:00

    HITEC TOKYO conference session

    Conference stage

    Side trips

    2

    teamLab Planets Tokyo

    Digital Art Museum

    About 15 minutes by taxi from Ariake

    A globally known immersive attraction and a benchmark for experience design.

    Odaiba seaside promenade

    Waterfront Walk

    About 15 minutes by train

    Bay views, dining and a break from the show floor.

    Networking spots

    2

    HITEC TOKYO conference area

    Conference networking

    Best chance to meet hotel technology leaders and speakers.

    National Okami Summit 2026

    Industry gathering

    Ryokan proprietresses and operators; approach through the organiser desk.

    First-timer guide

    Follow-up playbook

    1. Send a personalised email within 48 hours
    2. Attach the demo link and a one-page integration note
    3. Log the lead in your CRM with the buying timeline
    4. Book a technical call within 10 working days
    5. Review pipeline after 30 days and recycle cold leads

    Japanese buyers value a polite, precise follow-up. Reference the specific conversation and any Japanese-language support you can offer; avoid generic mass mail.

    Budget

    Costs & budget

    Shell scheme

    JPY 55000–80000 / m²

    Raw space

    JPY 45000–65000 / m²

    Standard booth

    9 m²

    No 2026 tariff was published; figures are estimates for a Tokyo first-edition show.

    source

    Build your working budget

    Adjust the inputs below to create a directional event budget.

    Estimated budget
    Live estimate
    • Booth 9 m² × $280.00/m²$2,520.00
    • Hotel × 3 nights$270.00
    • Per diem × 3$210.00
    • Insurance$60.00
    • Flight — Asia short-haul$350.00
    Estimated total$3,410.00

    This is a directional estimate. Please verify live rates before booking.

    Cost reference

    Official cost items and estimated ranges for exhibitors.

    Booth

    exhibitor · 9 sqm shell

    JPY 500000–700000 / per booth

    estimateAs of 2026-10-31

    Booth

    exhibitor · raw space

    JPY 1600000–2400000 / 36 sqm

    estimateAs of 2026-10-31

    Hotel

    both · budget

    USD 80–120 / per night

    estimateAs of 2026-10-31

    Hotel

    both · mid

    USD 140–220 / per night

    estimateAs of 2026-10-31

    Per diem

    both · standard

    USD 50–90 / per day

    estimateAs of 2026-10-31

    Freight

    exhibitor · overseas

    USD 1500–4000 / per shipment

    estimateAs of 2026-10-31

    Decision

    Visit, exhibit, or skip?

    Should you go?

    Answer six quick questions to see whether to visit, exhibit or skip.

    QUESTION 1 OF 6

    Which best describes your role?

    Decision matrix

    Compare participation options side by side to choose the best fit for your objectives.

    visit

    You have a shortlist to compare and can meet vendors in person.

    Best for

    Hotel, ryokan, restaurant and DMO teams with a live technology decision

    Min. budget

    $1,500.00

    Timeline

    Book 4-6 weeks ahead

    Risks

    December travel is expensive

    First-edition floor may be smaller than expected

    exhibit

    You can show a local deployment story and staff the stand in Japanese.

    Best for

    Hospitality technology vendors entering or expanding in Japan

    Min. budget

    $12,000.00

    Timeline

    Commit 90 days ahead

    Risks

    Small first-edition audience

    Japanese-language support is expected

    skip

    No approved budget and no Japan market plan for 2027.

    Best for

    Buyers with no budget or decision timeline this year

    Timeline

    Revisit in 2027

    Risks

    Missing early vendor introductions

    Book with

    Partners

    RX Japan Ltd.

    Organiser

    Organises the show and the co-located HITEC TOKYO and industry meetings.

    Visit partner Confidence: estimated

    Organiser named on the official event page

    Tokyo Big Sight (Ariake GYM-EX)

    Venue

    Runs the Ariake GYM-EX exhibition hall and publishes access guidance.

    Visit partner Confidence: estimated

    Venue operator; not a commercial sponsor

    Tokyo Convention & Visitors Bureau

    Destination body

    Tokyo destination information and visitor support for delegates.

    Visit partner Confidence: estimated

    Public destination body; not an official show partner

    Japan Hotel Association

    Industry association

    National hotel industry body relevant to accommodation buyers.

    Visit partner Confidence: estimated

    Industry association; not an official show partner

    Recommended providers

    Visa

    Ministry of Foreign Affairs of Japan

    Official visa and exemption guidance.

    Hotels

    Booking.com

    Compare Ariake and Odaiba rates; book a refundable option early.

    Flights

    ANA

    Japanese carrier with domestic and international connections to Haneda.

    Freight & shipping

    Nippon Express

    Exhibition forwarding and customs clearance in Japan.

    Insurance

    Sompo Japan

    Travel and business liability cover; confirm exhibition cover.

    Side trips

    GO TOKYO

    Official Tokyo tourism information for Odaiba and central Tokyo.

    Lead capture

    Zoho CRM

    Export badge scans and card data to a CRM for follow-up.

    FAQs & glossary

    Answers

    Frequently asked

    When is Hospitality Tech Expo 2026?
    It runs from Wednesday 2 December to Friday 4 December 2026 at Ariake GYM-EX in Tokyo. Doors open 10:00-17:30 on the first two days and 10:00-17:00 on the final day. The next edition is already scheduled for 1-3 December 2027 at Pacifico Yokohama.
    Where is Hospitality Tech Expo held?
    The show takes place at Ariake GYM-EX, 1-10-1 Ariake, Koto-ku, Tokyo 135-0063, part of the Tokyo Big Sight venue group in the Ariake waterfront district. The nearest station is Ariake Tennis no Mori on the Yurikamome, about a five-minute walk away.
    Is Hospitality Tech Expo free to attend?
    The official site does not print a ticket price. Visitors must register in advance before entering, and badges are collected at the Ariake GYM-EX reception. Treat entry as registration-based rather than confirmed free, and check the visitor registration page for any fee before booking travel.
    How do I register to visit?
    Register through the visitor registration link on the official itt-show.jp site before travelling. After registering you will receive a badge confirmation, then collect your badge at the Ariake GYM-EX reception on arrival. Bring photo identification in case the desk asks for it.
    Who should visit Hospitality Tech Expo?
    Hotel and ryokan owners, general managers and IT teams, restaurant and food-service operators, tourism boards, DMOs and municipal tourism staff. Anyone comparing PMS, smart check-in, service robots, POS, revenue management or inbound payment systems will find the five special areas relevant to a live purchasing decision.
    Who should exhibit at Hospitality Tech Expo?
    Vendors of hotel property management, booking and revenue systems, smart-room hardware, service and cleaning robots, restaurant POS and ordering software, multilingual guest communication, destination-marketing tools and inbound payment systems. Japanese and overseas suppliers targeting hotels, ryokan, restaurants and DMOs are the core exhibitor profile.
    What can I see at the show?
    Five special areas cover tourism DX, lodging DX, food-service DX, hospitality management and labour-shortage or inbound countermeasures. Demonstrations include smart check-in, room IoT, cleaning and serving robots, POS and mobile ordering. Co-located HITEC TOKYO, the National Okami Summit and a DMO exchange meeting add conference content.
    Is Hospitality Tech Expo trade-only?
    The show is built for the hospitality, tourism and food-service industry, from owners and managers to frontline staff, local governments and DMOs. Advance registration is required for all visitors. Leisure visitors looking for a consumer travel fair should check the programme before booking.
    How do I get to Ariake GYM-EX?
    Take the Yurikamome to Ariake Tennis no Mori station and walk about five minutes, or the Rinkai Line to Kokusai-Tenjijo station and walk about 17 minutes. From Tokyo Big Sight the venue is roughly 20-30 minutes on foot or a short taxi ride. Allow extra time because nearby roads are busy.
    Will there be a 2027 edition?
    Yes. The official schedule lists the next edition for 1-3 December 2027 at Pacifico Yokohama, moving from the 2026 Ariake GYM-EX venue. Dates and venue are printed by the organiser; exhibitor and visitor counts for that edition have not been published.

    Glossary

    1
    PMS
    Property management system: the core software hotels use for reservations, rooms, rates, check-in and billing.
    2
    Smart check-in
    Self-service kiosks or mobile flows that let guests verify identity, receive a key and complete arrival without the front desk.
    3
    Tourism DX
    Digital transformation of destination marketing and visitor services, including multilingual apps, MaaS and reservation systems.
    4
    Lodging DX
    Digital transformation of accommodation operations, from PMS and room IoT to cleaning robots and review management.
    5
    Food-service DX
    Technology that digitises restaurant operations, including POS, mobile ordering, serving robots and inventory control.
    6
    DMO
    Destination management organisation: a body that coordinates tourism marketing, product development and visitor services for a region.
    7
    MaaS
    Mobility as a service: a single app or platform that combines public transport, taxis and other travel options into one journey.
    8
    Revenue management
    Pricing and inventory practice that adjusts room rates by demand, segment and booking window to lift hotel income.
    9
    Service robot
    A robot that performs guest-facing tasks such as delivering items, serving food or cleaning public areas.

    Also known as

    Alternate names and search phrases for this event.

    • Hospitality Tech Expo 2026
    • Hospitality Tech Expo Tokyo
    • Hospitality Tech Expo Ariake GYM-EX
    • hospitality technology trade show Japan
    • hotel technology expo Tokyo 2026
    • tourism DX exhibition Japan
    • lodging DX fair Tokyo
    • restaurant technology expo Tokyo
    • HITEC TOKYO 2026
    • hospitality AI and robot exhibition Japan

    5 more alternate names hidden

    Trust footer

    Sources

    3

    References

    2

    Publishers

    3

    Date checked

    1

    RX Japan Ltd.

    2

    Tokyo Big Sight Inc.

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