Digital buyer journeys
What digital buyer journeys means for buyers and exhibitors in this sector.
Event overview
Overview
IndieTech is designed for independent insurance agents eager to learn how to leverage technology for better agency management. Taking place from February 1 to 3, 2027, at the Hilton West Palm Beach, this event offers real tools and strategies for agents at all levels.
Attendees will engage with industry experts and peers, ensuring they leave with actionable insights. IndieTech takes place in West Palm Beach, USA.
Venue: Hilton West Palm Beach.
TL;DR
- 1Dates and Venue: IndieTech 2027 runs from February 1 to 3 at Hilton West Palm Beach, Florida.
- 2Scale and Focus: This event focuses on technology for independent insurance agents, providing practical tools and strategies.
- 3Organiser: Hosted by Agency Intelligence, registration details can be found on their official website.
- 4Buyer Authority: Attendees include independent insurance agents looking to enhance their agency's efficiency.
- 5Entry: Registration is available online with various pricing tiers.
Why visit
IndieTech puts independent insurance agency owners in the same room as the software, CRM and marketing-automation vendors that run modern agency operations. Sessions and demos focus on practical agency efficiency: quoting workflows, client retention, data analytics and producer training. If you run a small or mid-sized agency and are evaluating a tech stack upgrade, the on-site walkthroughs and peer conversations are more useful than vendor brochures.
Why exhibit
Exhibiting at IndieTech allows companies to showcase their innovative solutions to a targeted audience of independent insurance agents. This event offers a platform to connect with decision-makers and demonstrate how your products can improve agency efficiency and effectiveness. Meet qualified buyers and partners including Technology providers for insurance agencies, Consultants offering agency management solutions, Software developers focusing on insurance applications.
Attendees, exhibitors & solutions
Who this event is for
Visitor profile
Typical attendee groups you can expect to meet.
Indie AI founders and solo builders shipping LLM-powered products on their own or with a two-to-five person team
Full-stack and ML engineers comparing model APIs, agent frameworks and vector stores for a production stack
Technical co-founders and CTOs of seed to Series A AI startups scouting build versus buy decisions
AI product managers and designers scoping copilots, agents and generative features for launch
No-code and automation builders wiring generative AI into client workflows and small-business tooling
Developer advocates, community organisers and accelerator or studio leads tracking early-stage AI talent
Angel investors and scouts looking at pre-seed AI tooling before it reaches the larger conferences
Exhibitor profile
Main supplier and exhibitor segments present at the show.
Foundation model and inference hosting providers selling API access to small teams
Agent framework and orchestration vendors offering SDKs, runtimes and tool-calling layers
Retrieval, vector search and RAG infrastructure companies targeting indie-scale budgets
AI coding assistant and IDE tooling vendors competing for individual developer subscriptions
Evaluation, observability and guardrail startups selling reliability into solo-builder stacks
Multimodal generation tools for image, audio and video aimed at creator and marketing use cases
No-code AI app builders and workflow automation platforms pitching non-engineer founders
Accelerators, studios and AI-focused talent platforms recruiting from the independent builder pool
Product categories
Key solution areas showcased across the event.
Foundation model APIs, fine-tuning and inference hosting for small teams
Agent frameworks, orchestration layers and tool-calling runtimes
Vector databases, embeddings and retrieval-augmented generation pipelines
AI coding assistants, IDE plugins and review automation
LLM evaluation, observability, guardrails and cost monitoring
Multimodal generation tooling for text, image, audio and video
No-code and low-code AI app builders plus workflow automation
Metering, billing and monetisation infrastructure for AI products
Location & Facilities
Venue
Hilton West Palm Beach
600 Okeechobee Boulevard, West Palm Beach, Florida 33401
Facilities
Parking
Hilton West Palm Beach in West Palm Beach typically provides on-site or adjacent visitor parking during major trade fairs; confirm daily rates, payment methods and hall access on the organiser or venue website before travel.
Food options
On-site catering
On-site diningParking: Hilton West Palm Beach in West Palm Beach typically provides on-site or adjacent visitor parking during major trade fairs; confirm daily rates, payment methods and hall access on the organiser or venue website before travel.
Gate: Follow organiser signage to the main visitor entrance at Hilton West Palm Beach for badge collection; allow extra time for security screening during peak morning arrival.
Attend
Entry & tickets
Flash Sale
99Early Bird
299General Admission
399Late Registration
499Final Ticket
599
Who runs the show
Organisers
Agency Intelligence
Intelligence
Market context
Key market insights, trends, news and related events to help you understand the bigger picture.
West Palm Beach, USA
Why it matters
On 2027-02-01 to 2027-02-03, IndieTech in West Palm Beach covering Insurance technology solutions for agency management, Customer relationship management (CRM) tools, Marketing automation gives technology buyers a single calendar window to compare suppliers, validate specs on the stand, and book follow-ups before the next buying cycle - especially when your roadmap matches the published exhibitor profile.
Industry trends
Key trends shaping this market and its wider industry.
Sustainability in procurement
What sustainability in procurement means for buyers and exhibitors in this sector.
Automation and labour efficiency
What automation and labour efficiency means for buyers and exhibitors in this sector.
Regional supply-chain resilience
What regional supply-chain resilience means for buyers and exhibitors in this sector.
Hybrid engagement models
What hybrid engagement models means for buyers and exhibitors in this sector.
Plan your trip
Travel & logistics
Local currency · USD
Arrival airports
Choose from the following airports, with convenient access to the event and venue.
Palm Beach International Airport
The closest gateway and the one used by the nonstop JFK, LAX and ORD services listed for 1 February 2027. Small terminal, fast baggage claim, ride-hail pickup on the arrivals level
TBA
to venue
Approx. 10-15 min to 600 Okeechobee Blvd, depending on traffic on Okeechobee Blvd and I-95
by car
Fort Lauderdale-Hollywood International Airport
The usual secondary option when PBI fares spike. Tri-Rail connects FLL to West Palm Beach station, with a short rideshare or Circuit hop to the venue district
TBA
to venue
Approx. 50-70 min by car; longer in weekday rush hour
by car
Miami International Airport
Best used for long-haul international connections. Factor the transfer cost and time into the trip budget before booking
TBA
to venue
Approx. 75-95 min by car; rail alternatives via Brightline from MiamiCentral
by car
Hotel tiers
A range of accommodation options near the venue and across key areas.
Hilton West Palm Beach
4-star
Downtown West Palm Beach, 600 Okeechobee BlvdUSD 175–220 / night
Connected to the Palm Beach County Convention Center, so the show floor is a walk from the room. Google Hotels lists a 4.4 guest rating. Breakfast, Wi-Fi and parking are chargeable extras, which is where the bill grows.
Hilton Palm Beach PBI
3-star
Airport area, near Palm Beach International Airport (PBI)USD 115–145 / night
Google Hotels showed a 16% below-usual rate and a 4.1 guest rating. Free Wi-Fi, free parking, outdoor pool, hot tub and fitness center; eco-certified. About a 10-15 minute drive to the convention center.
Hilton Garden Inn West Palm Beach I95 Outlets
3-star
I-95 Outlets district, two traffic lights from I-95USD 105–140 / night
4.2 guest rating; free Wi-Fi, free parking, outdoor pool, fitness center and bar. Convenient for I-95 but you will need a car, bus or rideshare for the 10-20 minute run downtown.
The Jaxon
Apartment-style, strong guest reviews
Waterfront West Palm BeachUSD 175–236 / night
4.5 guest rating; free Wi-Fi, free parking, pet-friendly, breakfast included and kitchens in rooms. Useful if you are staying either side of the 1-3 February 2027 dates.
Local transport
Get around the city with these convenient transport options.
Palm Tran fixed-route bus
Estimated costCost TBA
Best forCounty bus network on the US-1 / Broadway corridor into downtown West Palm Beach and Okeechobee Blvd
Cheapest option for the airport-area and suburban hotels. Route maps and schedules sit in the Transit app; allow extra time in the afternoon.
Circuit shuttle (downtown circulator)
Estimated costFree - no fare, tips optional
Best forFree downtown West Palm Beach loop covering the Clematis Street and Okeechobee Blvd district
Run by the West Palm Beach Downtown Development Authority. Handy for hopping between a downtown hotel and the convention center without a rideshare.
Tri-Rail commuter rail
Estimated costCost TBA
Best forTri-Rail from Fort Lauderdale-Hollywood airport and Miami to West Palm Beach station
The value option if you fly into FLL. Finish with a short rideshare or Circuit hop from West Palm Beach station to the venue district.
Brightline intercity rail
Estimated costCost TBA
Best forBrightline from MiamiCentral and Fort Lauderdale to West Palm Beach station
Faster and more frequent than Tri-Rail but priced like a premium service. Book in advance for the cheapest seats.
Ride-hail from PBI
Estimated costCost TBA
Best forPalm Beach International Airport (PBI) to Hilton West Palm Beach, 600 Okeechobee Blvd
Pickup is on the arrivals level at PBI. Surge pricing applies around the opening and closing sessions.
Taxi or rideshare from FLL
Estimated costCost TBA
Best forFort Lauderdale-Hollywood International Airport (FLL) to downtown West Palm Beach
Only worth it if the FLL fare saving is larger than the ground transfer. Tri-Rail plus a short rideshare is usually cheaper.
Downtown parking garages
Estimated costCost TBA
Best forConvention center and Okeechobee Blvd / Clematis Street garages
Self-parking is the practical choice if you stay at an I-95 Outlets or airport hotel and drive in each morning.
Weather
Early February is West Palm Beach at its most comfortable: dry-season sunshine, afternoon highs in the mid-20s C (mid-70s F) and evenings that drop to around 15 C (high 50s F). Rain is infrequent but short sharp showers can still pass through, and air conditioning inside the Hilton and the convention center runs cold. A light layer and a compact umbrella cover both extremes, and the walk between the venue hotel and the show floor stays easy in any of it.
Plan for the climate
Check temperatures and pack accordingly
Venue connectivity
US mobile coverage in downtown West Palm Beach is strong on all major carriers. Visitors on foreign SIMs should buy an eSIM or a prepaid US data plan before travelling, since airport SIM kiosks are priced for convenience. Confirm venue Wi-Fi credentials and any device limits at the registration desk on arrival, and keep a phone hotspot as backup for demos that depend on live model APIs.
Ride-hailing
Taxis
Public transit
Car rentals
Cultural notes
Useful information to help you have a smooth and respectful visit.
Business dress
Business casual is the norm for Florida technology and developer events: a shirt or a light blazer over jeans is enough for sessions and the expo floor. Rooms are cold, so carry a layer.
Tipping and dining
US tipping customs apply in West Palm Beach restaurants: 18-20% on table service is standard, and bar tabs usually expect a dollar or two per drink.
Arrival and badge pickup
Collect your badge before the opening session. With the venue hotel attached to the convention center, registration is a short indoor walk from the guest rooms.
Currency and payments
The US dollar is the only currency in use; cards and mobile wallets are accepted almost everywhere, and cash is rarely needed. Florida's 6% state sales tax applies with an added Palm Beach County surtax on most purchases.
Downtown around the venue
Clematis Street and the Rosemary Square area are the main downtown dining and evening districts, both within a short walk or a Circuit shuttle ride of the convention center and Okeechobee Blvd hotels.
Practical guides
Visitor & Exhibitor Essentials
Everything needed to arrive prepared, navigate the event, and make the visit productive.
Flights
Nonstop services into Palm Beach International (PBI) were listed for 1 February 2027: Delta from New York JFK (about 3 hours, departures around 07:00 and 15:50), JetBlue from Los Angeles LAX (about 4 hours 50 minutes, departures around 10:35 and 22:25) and American from Chicago ORD (about 3 hours 15 minutes, morning departures). Fares were banding as typical rather than elevated at the time of capture, so booking a few months out is likely to be enough. If PBI spikes, price Fort Lauderdale (FLL) and add the Tri-Rail or Brightline transfer to the comparison. Book the 31 January or 1 February arrival so a delay cannot cost you the opening session, and check what baggage and seat fees sit outside the displayed fare.
Transport
Get to the venue and around the city with these options.
Airport → venue: Primary gateways: Palm Beach International Airport: Approx. 10-15 min to 600 Okeechobee Blvd, depending on traffic on Okeechobee Blvd and I-95; Fort Lauderdale-Hollywood International Airport: Approx. 50-70 min by car; longer in weekday rush hour; Miami International Airport: Approx. 75-95 min by car; rail alternatives via Brightline from MiamiCentral. Allow road or rail time to Hilton West Palm Beach; on-site parking is usually available at major exhibition venues.
Hotel → venue: Precinct hotels near Hilton West Palm Beach: Downtown West Palm Beach, 600 Okeechobee Blvd: Hilton West Palm Beach; Airport area, near Palm Beach International Airport (PBI): Hilton Palm Beach PBI; I-95 Outlets district, two traffic lights from I-95: Hilton Garden Inn West Palm Beach I95 Outlets.
Ride-hail: Uber and Lyft both operate across West Palm Beach, with an Uber route page already published for PBI to Hilton West Palm Beach. Pickup at PBI is on the arrivals level; downtown pickups cluster around the convention center and the Clematis Street blocks. Expect surge pricing at session close and around the airport on the Monday before and Wednesday after the event, and confirm the in-app quote before accepting, since published route estimates are indicative only.
Public transit: Palm Tran runs the county bus network, with the US-1 / Broadway corridor linking the airport area, downtown and the Okeechobee Blvd convention district; route maps, schedules and live arrivals sit on palmtran.org and in the Transit app. The West Palm Beach Downtown Development Authority operates the free Circuit shuttle around downtown, which is the simplest zero-cost link between a downtown hotel and the convention center. For regional trips, Tri-Rail handles commuter services from the Fort Lauderdale and Miami direction, while Brightline connects West Palm Beach station to MiamiCentral and Fort Lauderdale at a higher fare and higher frequency.
Parking: Parking is the default for anyone staying at an airport-side or I-95 Outlets hotel. Downtown garages around the convention center and the Clematis Street blocks typically charge daily event rates, and the Hilton West Palm Beach offers on-site parking at a charge for guests. Confirm the current garage rate and any event-day flat fee on arrival, and budget an extra 15 minutes on the opening morning for the queue at the entrance.
Weather
Plan and pack for the event climate.
Month: February 2027, across the 1-3 February event window
Temperature: Typical early-February days in West Palm Beach run 24-26 C (75-79 F) at the afternoon peak, dropping to around 14-16 C (high 50s to low 60s F) overnight - mild enough for walking between the venue hotel and the convention center
Seasonality: February sits in South Florida's dry season, so organised storm systems are uncommon, but short showers still pass through and can soak a ten-minute walk. The bigger seasonality risk is a cool front dropping evening temperatures by several degrees for a day or two.
Packing: Pack light business casual with one light jacket or overshirt for evenings and for heavily air-conditioned session rooms, plus comfortable shoes for the convention district. Add sunglasses and sunscreen for the waterfront, a compact umbrella for passing showers, and a refillable bottle since February afternoons warm up quickly.
Plan your trip
Planning
Best day to visit: Day 2 (mid-show)
Mid-show days at IndieTech usually combine full exhibitor attendance with scheduled B2B meetings, before early pack-down on the final day.
Day 1
Lock flights into Palm Beach International (PBI). Nonstop Delta from JFK, JetBlue from LAX and American from ORD were all listed for 1 February 2027. — Price Fort Lauderdale (FLL) as a backup gateway and compare the total with the extra ground transfer.
Day 2
Check US entry requirements for your passport: ESTA under the Visa Waiver Program or a B1/B2 visitor visa, plus your registration confirmation for the border interview. — Apply early; ESTA approvals can take longer than the advertised 72 hours if your details need manual review.
Day 3
Read the schedule at aiindietech.com/schedule and shortlist the sessions that map to your own build stack. — Save the schedule offline so you are not dependent on venue Wi-Fi on day one.
Day 4
Audit your stack: list the model APIs, agent frameworks, vector stores and eval tools you actually want to compare on the floor. — A short written list of five questions per vendor keeps the conversations technical.
Day 5
Prepare a two-line intro on what you are building and what you need, plus a demo link you can open on a phone.; Message the founders and vendors you want to meet and agree a time and a meeting point inside the venue. — Booth teams are easiest to catch in the first hour after the hall opens.
Day 6
Sort payments: US dollars, a card without foreign transaction fees, and a margin for Florida sales tax on anything you buy on site.; Download the Transit app and Palm Tran route maps, and check the free downtown Circuit shuttle loop against your hotel address. — The Circuit loop covers the Okeechobee Blvd and Clematis Street downtown corridor.
Day 7
Plan the airport transfer: PBI is a short ride-hail hop to downtown; from FLL take Tri-Rail or Brightline to West Palm Beach station and finish with a rideshare. — Confirm the live ride-hail quote in the app rather than relying on a published route estimate.
Day 8
Pack light business casual for 24-26C afternoons and around 15C evenings, with a light layer for heavily air-conditioned session rooms. — Comfortable shoes matter; the convention district is walkable and you will cover the hall twice a day.
Day 9
Check in online, save your badge QR code to your phone wallet, and confirm registration desk hours at Hilton West Palm Beach. — Collecting the badge the evening before removes the queue on the opening morning.
Day 10
Buy your ticket at the current tier: Flash Sale (May 5 only), Early Bird (May 6 - Aug 31, 2026), General Admission (Sep 1 - Oct 31, 2026), Late Registration (Nov 1 - Dec 31, 2026) or Final (Jan 1 - Feb 1, 2027).; Travel day: arrive, pick up your badge, and walk the venue footprint so the first session morning starts without wayfinding. — Note where the session rooms, expo floor and coffee points sit relative to the lobby.
Day 11
Reserve the room before the flights: Hilton West Palm Beach at 600 Okeechobee Blvd is the on-site venue hotel, with PBI-area and I-95 Outlets hotels as cheaper bases. — Ask for a refundable rate; downtown West Palm Beach inventory tightens once the 1-3 February 2027 week fills.
Sample visitor itinerary
Route-optimised day
Day 1 · morning
Registration and hall orientation at Hilton West Palm Beach
Day 2 · core sessions
Supplier meetings and product demos
Day 3 · wrap-up
Final negotiations and follow-up
Networking spots
2IndieTech registration concourse
Hilton West Palm Beach
Central meeting point before and between hall appointments during show days.
Organiser B2B lounge (if offered)
Hilton West Palm Beach
Hosted matchmaking and buyer programmes when published by the organiser.
Budget
Costs & budget
Build your working budget
Adjust the inputs below to create a directional event budget.
Estimated budget
Live estimate
- Hotel × 2 nights$230.00
- Per diem × 2$150.00
Estimated total$380.00
This is a directional estimate. Please verify live rates before booking.
Cost reference
Official cost items and estimated ranges for exhibitors.
visitor_ticket
visitor · Flash Sale
USD 99 / per person
organiser_published
visitor_ticket
visitor · Early Bird
USD 299 / per person
organiser_published
visitor_ticket
visitor · General Admission
USD 399 / per person
organiser_published
visitor_ticket
visitor · Late Registration
USD 499 / per person
organiser_published
visitor_ticket
visitor · Final Ticket
USD 599 / per person
organiser_published
| Item | For | Tier | Estimated range | Status | As of |
|---|---|---|---|---|---|
| visitor_ticket | visitor | Flash Sale | USD 99 / per person | organiser_published | |
| visitor_ticket | visitor | Early Bird | USD 299 / per person | organiser_published | |
| visitor_ticket | visitor | General Admission | USD 399 / per person | organiser_published | |
| visitor_ticket | visitor | Late Registration | USD 499 / per person | organiser_published | |
| visitor_ticket | visitor | Final Ticket | USD 599 / per person | organiser_published |
Decision
Visit, exhibit, or skip?
Should you go?
Use this quick check to decide whether IndieTech fits your visit, exhibit or skip plan.
QUESTION 1 OF 6
For IndieTech, what is your primary role on the show floor?
Decision matrix
Compare participation options side by side to choose the best fit for your objectives.
visit
Your category focus and target suppliers align with the official exhibitor profile.
Best for
Buyers, engineers, and delegates sourcing Insurance technology solutions for agency management solutions and benchmarking suppliers at IndieTech in West Palm Beach.
Min. budget
$1,221.00
Timeline
4-8 weeks before opening day for registration, hotels, and travel.
Risks
Session times and ticket tiers may change - confirm the official agenda before booking.
exhibit
You have a defined lead-generation or distributor recruitment goal for this market.
Best for
Brands and manufacturers launching Insurance technology solutions for agency management products who need qualified meetings with the event's trade audience.
Min. budget
$5,494.00
Timeline
3-6 months for stand booking, freight, staffing, and pre-show marketing.
Risks
Booth pricing and corner premiums vary by hall - confirm with the organiser sales team.
skip
Audience, geography, or commercial goals do not justify travel and stand costs this cycle.
Best for
Teams with weak category fit, budget constraints, or overlapping commitments during the West Palm Beach show week.
Timeline
N/A
Risks
Skipping may mean missing buyer meetings if competitors exhibit or attend the same week.
Gallery
Photos
FAQs & glossary
Answers
Frequently asked
Where is IndieTech 2027 held?
The event runs at the Hilton West Palm Beach, 600 Okeechobee Blvd, West Palm Beach, Florida, which connects directly to the Palm Beach County Convention Center.
How do I get to the venue from Palm Beach International Airport (PBI)?
PBI is the closest airport. Take a ride-hail or taxi, or use Palm Tran bus services and the free downtown Circuit shuttle to reach the Okeechobee Blvd convention district. Rome2rio documents the PBI-to-Hilton West Palm Beach route.
What can independent agents see at IndieTech?
Agency management systems, CRM and marketing automation, data analytics dashboards, and producer training services, alongside sessions on operational efficiency for independent insurance agencies.
Is there a speaker intake process?
Yes. The organiser publishes a Speaker Intake Form on the IndieTech site for the showcase experience; submit your session details through that form to be considered for the agenda.
Glossary
- AMS (Agency Management System)
- Core software that independent insurance agencies use to manage policies, clients, commissions and renewals; a central product category at IndieTech.
- CRM
- Customer relationship management platform used by agents to track leads, client interactions and retention campaigns.
- Independent agent
- An insurance producer who represents multiple carriers rather than a single insurer, typical of the IndieTech audience.
- MGA
- Managing General Agent, an intermediary that underwrites on behalf of carriers and often partners with independent agencies.
- Insurtech
- Technology-led insurance products and platforms, including the agency software vendors exhibiting at the show.
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Also known as
Alternate names and search phrases for this event.
- IndieTech 2027
- IndieTech West Palm Beach 2027
- West Palm Beach USA
- Conference West Palm Beach 2027
- Insurance technology solutions for agency management
- Customer relationship management (CRM) tools
- Marketing automation software for insurance agents
- Data analytics platforms for insurance performance
- Conference B2B Trade Expo West Palm Beach
- digital transformation expo
1 more alternate names hidden
Digital business cards for the show floor
Display a free company card at your booth, or share your professional card on the show floor.