Hotel Interior Experience

On-site car park charges £27.50 per calendar day pre-booked or £30 on the day. There is no hourly rate. The car park has 1,867 spaces across three colour-coded zones. An overheight section (1.9m to 2.8m) is accessed via a separate Sandstone Lane entrance with limited spaces and pre-booking required. Payment by card, contactless, Apple Pay or Google Pay. Motorcycle parking is free. Coach and minibus parking is £50 per day (pre-book only). Blue Badge holders pay the same standard rate. There is no EV charging in the venue car park as of 2026

1,867 spaces · £27.50/day

Excel London has been purposely designed and built to allow unrestricted access to disabled visitors and conforms to Part M of the Building Regulations. All public entrances allow for access by wheelchair via low gradient ramps and automatic opening doors. All floors are level, offering unobstructed access. Lift control panels have Braille or tactile buttons and visual and voice indication of the floor reached. ExCeL provides 40 accessible toilets located throughout the building. There are 134 Blue Badge bays across all car park zones. Assistance dogs are welcome. Mobility scooters are available to hire free of charge, subject to availability

The Multi-Faith Prayer Room can be accessed through the grey door, next to the S9 hall entrance on the Boulevard. Additional male and female prayer spaces are available in the Reset Rooms. A family room for attendee use can be found by Hall S9, which also contains a sink and toilet

There are two cloakrooms operated by ExCeL located on the Boulevard. One cloakroom is in the west end of the venue on level 0 by N4/S4 and one in the east end on level 0. They are open during event hours. There is a fee of £1 per item for coats and luggage. Cameras, laptop equipment or any other electronic devices cannot be stored. Items cannot be stored overnight

ExCeL does not operate a permanent public left luggage facility. Cloakroom services appear at some events, run by individual event organisers, but are not consistently available and cannot be booked in advance. For HIX Europe, the ExCeL-operated cloakrooms on the Boulevard accept luggage for £1 per item, but cannot store cameras, laptops or electronic devices, and cannot store items overnight