Join us at Enterprise Connect 2027 from March 23 to 25 at Caesars Forum, Las Vegas, for insights into enterprise communications and customer experience innovations.
Dates
23–25 Mar 2027
City / country
Las Vegas, USA
Venue
Caesars Forum
Event overview
Enterprise Connect 2027 is the leading event for enterprise communications and customer experience professionals.
Taking place from March 23 to 25, 2027, at Caesars Forum in Las Vegas, this conference will gather IT leaders, architects, and practitioners to explore the latest innovations in collaboration technology.
Enterprise Connect 2027 takes place in Las Vegas, USA.
TL;DR
Attendees will benefit from networking opportunities with industry leaders and peers, gaining insights into the latest technologies and strategies for enhancing enterprise communications. The event features expert-led sessions and panels that address current challenges and innovations in the field. Participants can explore the Expo Hall, showcasing cutting-edge solutions from leading vendors, and engage in discussions that will shape the future of enterprise technology.
Exhibiting at Enterprise Connect 2027 provides unparalleled visibility among key decision-makers in the enterprise communications sector. Companies can showcase their latest innovations, connect with potential clients, and strengthen their market presence. The event offers targeted sponsorship opportunities to enhance brand awareness and drive traffic to booths.
Attendees, exhibitors & solutions
Visitor profile
Typical attendee groups you can expect to meet.
Exhibitor profile
Main supplier and exhibitor segments present at the show.
Product categories
Key solution areas showcased across the event.
Location & Facilities
Las Vegas, USA
Caesars Forum in Las Vegas typically provides on-site or adjacent visitor parking during major trade fairs; confirm daily rates, payment methods and hall access on the organiser or venue website before travel.
Food options
On-site catering
On-site diningParking: Caesars Forum in Las Vegas typically provides on-site or adjacent visitor parking during major trade fairs; confirm daily rates, payment methods and hall access on the organiser or venue website before travel.
Gate: Follow organiser signage to the main visitor entrance at Caesars Forum for badge collection; allow extra time for security screening during peak morning arrival.
Attend
How the last edition performed
Last edition
2026
Visitors: 2,700
Next edition
Not announced yet
Edition recap
New this edition
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The most recent edition put autonomous and assistive AI squarely in the contact center and UC conversation, with vendors showing agent-assist summaries, suggested replies and end-to-end automated handling of routine contacts rather than standalone chatbot demos.
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Sessions and exhibit hall conversations compared Direct Routing, Operator Connect and Microsoft calling plans, with certified SBC and carrier partners presenting interop and number porting paths.
—
Buyer-facing content focused on the multi-year cost of moving off legacy automatic call distributor platforms, including carrier usage, integration work and workforce management licensing that sit outside the headline per-seat price.
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Emergency calling rules, dispatchable location requirements and consent for call recording and AI processing were treated as procurement gates rather than legal footnotes, reflecting how often cloud UC rollouts stall on compliance sign-off.
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Hardware and room-system vendors demonstrated certified rooms that join Teams, Zoom and Webex meetings from the same device set, aimed at buyers standardizing a mixed-platform meeting estate.
Impact
Enterprise Connect 2026 was held in Las Vegas, marking the event's Las Vegas debut, and drew 2,700 attendees according to a post-show report. The completed edition's programme focused on AI and contact centers, as reflected in a recap titled 'Enterprise Connect 2026 Recap: AI and Contact Centers.' The event also set dates for the 2027 edition. The 2026 edition brought together 2,700+ visitors at Caesars Forum.
Intelligence
Key market insights, trends, news and related events to help you understand the bigger picture.
Why it matters
Attending Enterprise Connect 2027 on 2027-03-23 to 2027-03-25 in Las Vegas lets buyers and specifiers benchmark suppliers, see live demonstrations, and compress months of vendor meetings into one focused trade visit — worthwhile when your category roadmap aligns with the official exhibitor profile.
Key trends shaping this market and its wider industry.
Digital buyer journeys
What digital buyer journeys means for buyers and exhibitors in this sector.
Sustainability in procurement
What sustainability in procurement means for buyers and exhibitors in this sector.
Automation and labour efficiency
What automation and labour efficiency means for buyers and exhibitors in this sector.
Regional supply-chain resilience
What regional supply-chain resilience means for buyers and exhibitors in this sector.
Hybrid engagement models
What hybrid engagement models means for buyers and exhibitors in this sector.
Latest updates from across the market.
Customer Experience News and CX Trends | CXM Today
ReadToday's Customer Experience News & CX Industry News
ReadCustomer Experience News, Trends & Announcements
ReadEnterprise IT & Communications Technology Industry News | Pipeline ...
ReadEnterprise IT & Communications Technology Industry News | Pipeline ...
ReadCustomer Experience News | CX Dive
ReadPlan your trip
Choose from the following airports, with convenient access to the event and venue.
Harry Reid International
Harry Reid International is the main gateway; rideshare pickup zones are signed at each terminal.
~8 mi (13 km)
to venue
15–25 min off-peak
by car
A range of accommodation options near the venue and across key areas.
Closest value-tier option for badge pickup and early sessions; expect a nightly resort fee on top of the room rate, confirm the current amount at booking.
Large room inventory, useful when booking late; confirm whether the connecting walkway is open during late session hours.
Highest convenience for meeting-heavy schedules; convention-week rates can exceed the top of the band, so book early or hold a cancellable rate.
Get around the city with these convenient transport options.
rideshare / taxi
Rideshare pickup zones are signed at each LAS terminal; the trip runs 15-25 minutes off-peak but longer in afternoon Strip traffic.
Las Vegas Monorail
The monorail does not stop inside Caesars Forum; use the nearest Strip station and walk or rideshare the last stretch.
Las Vegas Loop
Tesla tunnel service linking selected Las Vegas convention and resort stations; check which stops are open during the show dates.
Plan your trip
Check the latest visa requirements and entry guidelines before travelling.
Weather
Las Vegas in late March is warm and very dry: daytime highs typically in the mid 70s to low 80s F (roughly 24-28 C) with cool evenings, and rainfall is minimal. Caesars Forum is an indoor venue, but the walk between the Forum and neighbouring Strip resorts is exposed to sun, so plan light layers and carry water.
Plan for the climate
Check temperatures and pack accordingly
Venue connectivity
Confirm mobile roaming or a local SIM for business visitors to the United States.
Ride-hailing
Taxis
Public transit
Car rentals
Useful information to help you have a smooth and respectful visit.
Business dress
Enterprise Connect is a technology business event: business casual is the norm on the show floor and in sessions, with a jacket for executive meetings. Las Vegas casino floors and the Forum halls are heavily air conditioned, so a layer helps.
Arrival and badge pickup
Registration sits at Caesars Forum on the Strip; badge pickup queues build on the first morning, so arriving the evening before or early on day one is the practical choice.
Tipping and payments
US dollar pricing everywhere; tipping is expected for table service, bar drinks and hotel housekeeping, typically 15-20 percent on restaurant bills.
Walking distances
Caesars Forum sits behind the LINQ and Harrah's stretch of the Strip. Distances between resorts look short on a map but are long on foot, so many attendees use rideshare or the monorail for evening plans.
Practical guides
Everything needed to arrive prepared, navigate the event, and make the visit productive.
Destination: LAS
Book flights to LAS (Las Vegas) when possible for the shortest transfer to the venue.
Most international business visitors to the United States require either a B-1 temporary business visitor visa or an approved ESTA under the Visa Waiver Program; verify your nationality's status with the U.S. Department of State before booking.
Processing: Varies by nationality; apply several weeks before travel.
The B-1 classification covers temporary business visits such as attending conferences and consulting with colleagues; it does not permit employment in the United States.
OfficialGet to the venue and around the city with these options.
Airport → venue: Primary gateways: Harry Reid International (LAS): 15–25 min off-peak. Allow road or rail time to Caesars Forum; on-site parking is usually available at major exhibition venues.
Hotel → venue: Primary gateways: Harry Reid International (LAS): 15-25 min off-peak. Allow road or rail time to Caesars Forum; on-site parking is usually available at major exhibition venues.
Ride-hail: Ride-hailing apps are commonly used in Las Vegas; confirm local availability before travel.
Public transit: Caesars Forum is not directly on the Las Vegas Monorail, but the nearest stations serve the Strip resorts around it: use the monorail or the Strip's bus routes to reach the LINQ/Harrah's area and walk to the Forum, or take rideshare for the final leg. The Las Vegas Loop (Tesla tunnel service) also connects nearby convention and resort stops on the Strip. Confirm current station access and fares before travel.
Parking: On-site parking is available at Caesars Forum; confirm daily rates and hall access on the organiser or venue site.
Plan and pack for the event climate.
Month: March 2027
Temperature: March daytime highs usually around 24-28 C (mid 70s to low 80s F), with overnight lows near 10-13 C (low 50s F).
Seasonality: March is one of the drier months in Las Vegas, with only a handful of rain days in a typical year; expect bright sun and low humidity rather than monsoon or winter storms.
Packing: Pack light breathable business casual, a jacket or sweater for air-conditioned session rooms and cool evenings, comfortable shoes for long show-floor days between Caesars Forum halls, sunglasses and sunscreen for the Strip walk, and a refillable water bottle - desert air dehydrates quickly.
Plan your trip
Best day to visit: Day 2 (mid-show)
Mid-show days at Enterprise Connect 2027 usually combine full exhibitor attendance with scheduled B2B meetings, before early pack-down on the final day.
confirm your Enterprise Connect registration covers the conference sessions you want, not only the expo floor, and build a shortlist of sessions across the UC, contact center and AI tracks on enterpriseconnect.com/schedule.
book a Strip hotel within walking distance of Caesars Forum (the LINQ, Harrah's, Flamingo and Caesars Palace side of the property) so you avoid taxi queues at peak show hours.
map your vendor shortlist to the buyer questions you need answered - UCaaS platform roadmap, Teams Phone calling model, CCaaS routing and AI agent governance, E911 compliance - and request meetings in advance.
budget for Las Vegas resort fees and parking on top of the room rate; strip properties typically add a nightly resort fee and self or valet parking charges that are not in the quoted rate.
check your passport, ESTA or B-1 business visa status if you are travelling to the United States from abroad, and carry printed confirmation of your registration.
book air travel into Harry Reid International (LAS), roughly 8 mi from Caesars Forum, and plan to land the afternoon or evening before your first session.
pre-load the mobile boarding pass, rideshare apps and the Las Vegas Monorail app; the monorail does not stop at Caesars Forum, so plan a walk or short rideshare from the nearest Strip station.
prepare a one-page requirements brief for each vendor meeting covering seat counts, current carrier contracts, number ranges, contact center agent headcount and compliance obligations.
reserve time blocks in your calendar for keynote sessions and at least two deep-dive sessions per day rather than improvising on site.
confirm which colleagues are attending and split the track coverage so UC, contact center and security/compliance sessions are all covered.
pack light layers and comfortable shoes; Caesars Forum is indoors but the walk between the venue and neighbouring resorts is exposed to sun, and late March afternoons in Las Vegas are warm and dry.
charge laptops, power banks and adapters, and set up a shared notes document or CRM export so booth conversations become follow-up tasks.
print or save a floor plan of Caesars Forum and note the location of session rooms relative to the expo hall to avoid crossing the venue between back-to-back sessions.
send confirmation messages to scheduled vendor and peer meetings, and note any that still need a booth walk-up.
arrive, collect your badge early if the registration desk is open, and walk the route from your hotel to Caesars Forum so day-one timing is predictable.
After the show: send follow-ups within 48 hours while booth conversations are still specific, and request any pricing, reference customer or security documentation promised on the floor.
Registration and hall orientation at Caesars Forum
Supplier meetings and product demos
Final negotiations and follow-up
Enterprise Connect 2027 registration concourse
Caesars Forum
Central meeting point before and between hall appointments during show days.
Organiser B2B lounge (if offered)
Caesars Forum
Hosted matchmaking and buyer programmes when published by the organiser.
Budget
Adjust the inputs below to create a directional event budget.
This is a directional estimate. Please verify live rates before booking.
Decision
Use this quick check to decide whether Enterprise Connect 2027 fits your visit, exhibit or skip plan.
QUESTION 1 OF 6
What is your primary role?
Compare participation options side by side to choose the best fit for your objectives.
visit
Your category focus aligns with the official product themes.
Best for
Buyers, researchers, and delegates evaluating the programme and networking value.
Min. budget
$400.00
Timeline
4-8 weeks before opening day for registration and travel.
Risks
Limited session times published - confirm agenda before booking.
exhibit
You have a clear lead-generation or launch goal for this market.
Best for
Suppliers and brands seeking qualified meetings with the event audience.
Min. budget
$2,500.00
Timeline
3-6 months for stand booking, freight, and marketing prep.
Risks
Booth pricing not published in captured sources - confirm with organiser.
skip
Programme, audience, or commercial goals do not match your plan.
Best for
Teams whose category or region fit is weak this edition.
Timeline
N/A
Risks
No major risks listed.
Gallery
FAQs & glossary
Frequently asked
Glossary
Also known as
Alternate names and search phrases for this event.
Trust footer
2
References
1
Publishers
0
Date checked
Enterprise Connect
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