Trade showB2B
Contact Centre & Customer Services Summit
The Contact Centre & Customer Services Summit is a UK-based event for contact centre and customer service professionals, featuring one-to-one meetings, seminars, and networking. The 2027 edition will take place on 10-11 May at Radisson Hotel & Conference Centre London Heathrow, with an earlier edition on 14-15 September 2026 at The Manchester Deansgate Hotel.
Contact CentreCustomer Services
Dates
May 10, 2027
City / country
London, United Kingdom
Venue
Radisson Hotel & Conference Centre London Heathrow
Type
B2B · Annual
Official Website
Are you the organiser of this event?
- Exhibiting at the Contact Centre & Customer Services Summit offers a unique opportunity to engage with pre-qualified senior decision-makers through pre-arranged one-to-one meetings, eliminating the need for cold outreach.
- Showcase your solutions to a targeted audience actively seeking innovative products and services, and benefit from extensive pre-event marketing and post-event follow-ups.
- The event provides a stand with basic furnishings, allowing you to focus on building meaningful business relationships.
Audience at a Glance
Who Exhibits
Exhibitor Profile
8 categories represented
- Contact Centre Technology
- Customer Experience Solutions
- AI and Automation
- Cloud Communications
- Workforce Management
- Analytics and Reporting
- Omnichannel Platforms
- Fraud Prevention
Who Attends
Visitor Profile
7 audience types
- Contact Centre Managers
- Customer Service Directors
- CX Leaders
- Operations Managers
- IT and Technology Heads
- VP of Customer Experience
- Head of Customer Operations
Industries & Sectors
Contact CentreCustomer Services
Coverage & Spotlights
No exhibitor spotlights published yet for this event.
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