CONNECTIONS

Attendees, exhibitors & solutions

Who this event is for

Industry trends

Key trends shaping this market and its wider industry.

Hotel tiers

A range of accommodation options near the venue and across key areas.

Local transport

Get around the city with these convenient transport options.

Frequently asked

Glossary

1

Connected home

The umbrella term for internet-connected devices and services inside a household - security, climate, lighting, energy, entertainment and health - plus the apps, hubs and subscriptions that tie them together.

2

Matter

The cross-vendor interoperability standard (built on IP) that lets smart home devices from different brands work with a common controller. At industry events it is shorthand for the shift from proprietary ecosystems to multi-admin, standards-based devices.

3

Thread

A low-power, IP-based wireless mesh networking protocol used by many Matter devices for device-to-device and device-to-cloud communication inside the home.

4

Hub or controller

The in-home device or app that commissions, automates and manages connected devices; increasingly a smart speaker, router, TV or set-top box rather than a dedicated appliance.

5

Professional monitoring

A paid service where an alarm or camera event is verified and acted on by a trained monitoring centre, typically sold as a monthly subscription alongside security hardware.

6

Smart home as a service (SHaaS)

A bundled offer combining hardware, installation, connectivity and support for a recurring monthly fee, common among broadband providers, security dealers and property managers.

7

ARPU and attach rate

ARPU is average revenue per user, usually per month; attach rate is the share of a hardware base that also buys an associated service. Both are core measures for connected home business models discussed at this kind of event.

8

DIY versus professional install

The split between self-installed retail devices and professionally installed systems sold through dealers, integrators or service providers. Channel strategy and support cost differ sharply between the two.

9

DER and energy management

Distributed energy resources - rooftop solar, home batteries, EV chargers and controllable loads - aggregated and managed to support the grid. Connected thermostats and panels are increasingly the customer-facing layer of these services.

10

Aging in place

Connected health and safety technology that helps older adults remain at home - fall detection, medication reminders, remote monitoring - often sold through care providers, insurers or senior living operators.

11

Managed service provider (MSP)

A company that installs and supports technology for households or small businesses on contract; a key route to market for security, networking and smart home products.

12

Interoperability and certification

Testing and certification programmes that verify a product works with a given ecosystem or standard. Certification status is frequently a gate to retail shelf space and operator procurement lists.