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    Trade show

    CEM - Customer Experience Management - CX 2026

    CEM - Customer Experience Management - CX is a Johannesburg-based event for CX professionals to explore strategies, tools, and best practices for delivering outstanding customer experiences. It combines expert sessions, networking, and solution showcases to help organisations improve customer loyalty and business outcomes.

    Dates

    Nov 10 – 11, 2026

    City / country

    Johannesburg, South Africa

    Venue

    Venue to be announced

    20 Floor Picks

    Matched booths for CEM - Customer Experience Management - CX 2026

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    • Exhibiting at CEM
    • Customer Experience Management
    • CX puts your brand in front of decision-makers actively seeking CX solutions. It offers a unique opportunity to demonstrate your products and services, generate qualified leads, and build relationships with key industry players. With a focused audience of CX professionals, you can position your company as a leader in the customer experience space.

    Audience at a Glance

    Who Exhibits

    Exhibitor Profile

    10 categories represented

    • CX technology providers
    • CRM software vendors
    • Customer analytics platforms
    • Journey mapping tools
    • Contact centre solutions
    • Voice of Customer (VoC) specialists
    • Digital experience agencies
    • AI and automation providers

    Who Attends

    Visitor Profile

    10 audience types

    • CX managers and directors
    • Customer service leaders
    • Marketing professionals
    • Digital transformation officers
    • Customer insights analysts
    • Contact centre managers
    • UX and journey designers
    • Business owners and executives

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