Trade showB2B
CCW Berlin
CCW Berlin 2027 ist die 28. internationale Kongressmesse für innovativen Kundendialog, die vom 22. bis 25. Februar 2027 im ECC Berlin stattfindet. Die Veranstaltung umfasst einen Innovationstag (22. Feb), Kongress (23.-24. Feb), KI-Inspirationstag (25. Feb) und eine Messe (23.-25. Feb) mit über 230 Ausstellern, 40+ Sprechern und zahlreichen Networking-Möglichkeiten.
Customer DialogueCustomer ServiceContact CenterAI in ServiceCustomer Experience
230+
Exhibitors
8,500+
Attendees
Dates
Feb 22 – 25, 2027
City / country
Berlin, Germany
Venue
ECC Berlin (Estrel Congress Center)
Type
B2B · Annual
Official Website
Are you the organiser of this event?
- Exhibit at CCW Berlin to showcase your solutions to over 8,500 qualified visitors from the customer dialogue industry.
- Benefit from extensive networking opportunities, attract new customers, and strengthen your brand presence at Europe's leading event for innovative customer service.
- Various booth sizes from 6 to 30 sqm are available.
Audience at a Glance
Who Exhibits
Exhibitor Profile
8 categories represented
- Customer Service Solutions
- Contact Center Technology
- AI and Machine Learning
- Customer Experience Management
- Communication Platforms
- Service Automation
- CRM Systems
- Workforce Optimization
Who Attends
Visitor Profile
8 audience types
- Customer Service Managers
- Contact Center Managers
- CX Professionals
- IT Decision Makers
- Marketing Executives
- Business Development Managers
- Operations Directors
- Digital Transformation Leaders
Industries & Sectors
Customer DialogueCustomer ServiceContact CenterAI in ServiceCustomer Experience
Coverage & Spotlights
No exhibitor spotlights published yet for this event.
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