Digital buyer journeys
What digital buyer journeys means for buyers and exhibitors in this sector.
Notable exhibitors
Companies exhibiting at Care Show London include Access, AKW, AWS Private Finance, CareHomeLife and Check.
- Access
- AKW
- AWS Private Finance
- CareHomeLife
- Check
Event overview
Overview
Care Show London is a premier event dedicated to advancing the healthcare sector. Scheduled for 14-15 April 2027 at ExCeL London, this exhibition will bring together professionals from across the care community to explore the latest innovations, share best practices, and discuss pressing challenges.
Organised by Closerstill Media, the event aims to provide valuable insights and networking opportunities for healthcare providers and decision-makers. Care Show London takes place in London, UK.
TL;DR
- 1Dates and Venue: April 2027 at ExCeL London, Royal Victoria Dock, 1 Western Gateway, London Docklands; confirm exact show days on the organiser schedule page (careshowlondon.co.uk/schedule).
- 2Sector Scope: Adult social care in the UK - residential and nursing homes, home care and domiciliary providers, supported living, dementia care and learning disability services.
- 3Exhibitor Mix: Care management software and digital social care records, telecare and assistive technology, moving and handling equipment, catering and nutrition products, nurse call and fire safety systems, recruitment and training providers, CQC compliance support.
- 4Who Attends: Care home owners and operators, registered managers, nurses and clinical leads, home care providers, local authority commissioners, and procurement or estates leads specifying products for care settings.
- 5Organiser: Closerstill Media runs the show, with registration and the full exhibitor list published on careshowlondon.co.uk.
Why visit
Attendees will gain insights into the latest trends and innovations in healthcare, network with industry leaders, and discover solutions to enhance care delivery. Dates and Venue: Care Show London takes place on 14-15 April 2027 at ExCeL London. Buyer Authority: Attendees include healthcare professionals, care providers, and decision-makers in the sector.
Why exhibit
Exhibiting at Care Show London offers companies the chance to showcase their products and services to key decision-makers in the healthcare sector. It provides an opportunity to build brand visibility, generate leads, and engage directly with potential clients and partners. Meet qualified buyers and partners including Healthcare technology companies, Care service providers, Nutritional and catering service providers. Position your offer across healthcare technology solutions.
Attendees, exhibitors & solutions
Who this event is for
Visitor profile
Typical attendee groups you can expect to meet.
Healthcare professionals seeking the latest innovations
Care providers looking to enhance service delivery
Decision-makers in the healthcare sector
Policy makers and regulators in social care
Technology providers for healthcare solutions
Nutrition and catering specialists for care settings
Exhibitor profile
Main supplier and exhibitor segments present at the show.
Care management software, eMAR and digital social care record (DSCR) providers
Telecare, telehealth and pendant alarm suppliers with monitoring and response services
Assistive technology and communication aid specialists, including voice-controlled environmental controls
Moving and handling equipment manufacturers - hoists, slide sheets, stand aids and transfer boards
Nurse call, access control, fire safety and infection prevention system installers
Catering, hydration and texture-modified food suppliers serving care home kitchens
Recruitment agencies, workforce planning platforms and mandatory training providers
CQC compliance, governance, medication audit and consultancy services
Furniture, interiors and dementia-friendly environment designers for care settings
Continence, pharmacy and clinical consumables distributors for nursing homes
Local authority and integrated care system partners running commissioning and market-shaping stands
Product categories
Key solution areas showcased across the event.
Healthcare technology solutions and software
Nutritional products for care settings
Training and development resources for care staff
Compliance and regulatory solutions
Healthcare equipment and supplies
Innovative care delivery models and services
Location & Facilities
Venue
ExCeL London
Royal Victoria Dock, 1 Western Gateway, London E16 1XL
Facilities
Parking
ExCeL London in London typically provides on-site or adjacent visitor parking during major trade fairs; confirm daily rates, payment methods and hall access on the organiser or venue website before travel.
Food options
On-site catering
On-site diningParking: ExCeL London in London typically provides on-site or adjacent visitor parking during major trade fairs; confirm daily rates, payment methods and hall access on the organiser or venue website before travel.
Gate: Follow organiser signage to the main visitor entrance at ExCeL London for badge collection; allow extra time for security screening during peak morning arrival.
Attend
Entry & tickets
Who runs the show
Organisers
Closerstill Media
Intelligence
Market context
Key market insights, trends, news and related events to help you understand the bigger picture.
London, UK
Why it matters
Attending Care Show London on 2027-04-14 to 2027-04-15 in London lets buyers and specifiers benchmark suppliers, see live demonstrations, and compress months of vendor meetings into one focused trade visit — worthwhile when your category roadmap aligns with the official exhibitor profile.
Industry trends
Key trends shaping this market and its wider industry.
Sustainability in procurement
What sustainability in procurement means for buyers and exhibitors in this sector.
Automation and labour efficiency
What automation and labour efficiency means for buyers and exhibitors in this sector.
Regional supply-chain resilience
What regional supply-chain resilience means for buyers and exhibitors in this sector.
Hybrid engagement models
What hybrid engagement models means for buyers and exhibitors in this sector.
Plan your trip
Travel & logistics
Local currency · GBP
Arrival airports
Choose from the following airports, with convenient access to the event and venue.
London Heathrow
London Heathrow (LHR) is the main commercial gateway serving London; allow Approx. 60-90 min by road; approx. 55-70 min by Elizabeth line to Custom House by road or rail to ExCeL London
Approx. 35 km west of ExCeL London
to venue
Approx. 60-90 min by road; approx. 55-70 min by Elizabeth line to Custom House
by car
London City
The closest airport to the Royal Victoria Dock and the most convenient for short-haul European arrivals. The DLR runs from London City Airport station into the Docklands network, and a taxi is a short hop across the dock. Confirm flight schedules, as the airport is small and routes are limited
Approx. 6 km east of ExCeL London
to venue
Approx. 12-20 min by road; approx. 10-15 min by DLR with a change at Canning Town or Poplar
by car
London Gatwick
A large short-haul and charter gateway with frequent Thameslink and Gatwick Express services into central London. Rail plus Elizabeth line is usually faster than driving in the peaks; if you take a taxi, agree the route via the M23 and A13 before departure
Approx. 80 km south of ExCeL London
to venue
Approx. 70-100 min by road; approx. 60-75 min by Thameslink to Farringdon then Elizabeth line to Custom House
by car
London Stansted
Busy with low-cost European traffic. The Stansted Express runs into Liverpool Street, from where the Elizabeth line reaches Custom House directly. Driving brings you round the M11 and A13, which is workable outside peak hours but slow on weekday mornings
Approx. 60 km north-east of ExCeL London
to venue
Approx. 60-80 min by road; approx. 70-90 min by Stansted Express to Liverpool Street then Elizabeth line or DLR
by car
London Luton
Reached by a shuttle bus from the terminal to Luton Airport Parkway, then Thameslink into central London and an Elizabeth line connection to Custom House. Allow extra time for the shuttle on the return leg and confirm the last convenient service if you have an early flight
Approx. 55 km north of ExCeL London
to venue
Approx. 70-95 min by road; approx. 75-95 min by Thameslink from Luton Airport Parkway then Elizabeth line
by car
London Southend
Smaller airport serving a limited set of European routes. c2c trains run into Fenchurch Street, close to the DLR and Tower Hill connections for the Docklands. Driving from the east avoids central London but the A13 can be congested in the commuter peak
Approx. 60 km east of ExCeL London
to venue
Approx. 60-80 min by road; approx. 70-85 min by c2c to Fenchurch Street then DLR or Elizabeth line
by car
Hotel tiers
A range of accommodation options near the venue and across key areas.
Novotel London Excel
4-star
Royal Victoria Dock / ExCeL430 m to venueClosest four-star option to the halls, with free breakfast and free Wi-Fi, a fitness centre and an on-site restaurant; parking is charged. The walk to the ExCeL entrances is level and takes about six minutes.
DoubleTree by Hilton London ExCeL
4-star
Royal Victoria Dock / ExCeL650 m to venueFour-star Docklands hotel rated around 4.2 in Google Hotels, with free Wi-Fi, fitness centre, bar and restaurant; breakfast and parking are charged. Convenient for evening meetings after the halls close.
Premier Inn London Docklands (Excel)
3-star
Royal Victoria Dock / ExCeL650 m to venueMid-market favourite about eight minutes on foot from the ExCeL entrances, rated around 4.2 from roughly 2,100 Google reviews; free Wi-Fi and air conditioning, with breakfast and parking charged extra. Book early, as it fills fast during ExCeL event weeks.
Travelodge London Excel
3-star
Royal Victoria Dock / ExCeL870 m to venueBudget-friendly option with a bar and restaurant, free Wi-Fi and pet-friendly rooms; breakfast and parking cost extra. Guest scores sit closer to 3.7, so it suits price-led stays rather than longer business trips.
ibis London Excel Docklands
3-star
Royal Victoria Dock / ExCeLApprox. 500 m to the western halls to venueCompact three-star rated around 4.1, with free Wi-Fi, bar, restaurant and laundry service; breakfast and parking charged. A practical base for exhibitors who want a short walk to build-up and doors-open.
Travelodge London City Airport
3-star
London City Airport900 m to London City Airport; one or two DLR stops to Custom House to venueCheapest of the Travelodge options and handy for early flights from LCY; free Wi-Fi, with breakfast and parking charged. Expect a DLR hop of roughly 10 to 15 minutes to reach the venue rather than a walk.
Premier Inn London Docklands (Canning Town)
3-star
Canning Town1.4 km; short DLR or Elizabeth line hop to Custom House to venueSlightly further out but often available when the Docklands hotels sell out, with free parking listed plus free Wi-Fi, air conditioning, bar and restaurant. Two stops on the Jubilee line and DLR connect Canning Town to the venue.
Local transport
Get around the city with these convenient transport options.
rail (Elizabeth line)
Estimated costGBP 9-20 airport or regional rail single journey
Best forLondon Heathrow (LHR) to Custom House for ExCeL London
Direct Elizabeth line service towards Abbey Wood, no change needed. Journey time around 55 to 70 minutes; contactless daily caps apply if you make further journeys the same day.
metro (Piccadilly line + DLR)
Estimated costGBP 2.50-5.50 single Tube or tram journey
Best forLondon Heathrow (LHR) to Custom House for ExCeL London
Cheaper but slower than the Elizabeth line: Piccadilly line into central London, then change onto the DLR or Elizabeth line. Allow 80 to 95 minutes with luggage and stairs at the interchange.
rail (Thameslink + Elizabeth line)
Estimated costGBP 9-20 airport or regional rail single journey
Best forLondon Gatwick (LGW) to ExCeL London
Thameslink to Farringdon, then the Elizabeth line eastbound to Custom House. Gatwick Express costs more and only reaches Victoria, so it needs a further Underground leg.
rail (Stansted Express + Elizabeth line/DLR)
Estimated costGBP 9-20 airport or regional rail single journey
Best forLondon Stansted (STN) to ExCeL London
Stansted Express into Liverpool Street, then Elizabeth line to Custom House or DLR from Bank. Allow 75 to 90 minutes door to door plus badge collection time.
rail (Thameslink + Elizabeth line)
Estimated costGBP 9-20 airport or regional rail single journey
Best forLondon Luton (LTN) to ExCeL London
Shuttle bus to Luton Airport Parkway, Thameslink to Farringdon or St Pancras, then Elizabeth line east to Custom House. Add 15 minutes for the shuttle on the return.
light rail (DLR)
Estimated costGBP 2.50-5.50 single Tube or tram journey
Best forLondon City (LCY) to ExCeL London
Short DLR hop with a change at Canning Town or Poplar for Custom House, or a direct service to Prince Regent depending on the branch. The fastest option for European short-haul arrivals.
rail (c2c + DLR)
Estimated costGBP 9-20 airport or regional rail single journey
Best forLondon Southend (SEN) to ExCeL London
c2c into Fenchurch Street, walk to Tower Hill or Bank for the DLR, then Custom House. Allow 75 to 90 minutes and check the last convenient service for late arrivals.
taxi
Estimated costApprox. GBP taxi/rideshare from LHR to venue (estimate; confirm before travel)
Best forLondon Heathrow (LHR) to ExCeL London
Best after the morning peak or with heavy luggage. The drive via the M4 and A13 typically runs 60 to 90 minutes; agree a fixed price with a pre-booked service rather than relying on the meter in traffic.
Weather
April in London is mild but unsettled: daytime highs usually sit between 12 and 16 degrees Celsius, nights fall to around 5 to 8 degrees Celsius, and short showers pass through on roughly ten days of the month. ExCeL's halls are climate controlled, but the walkways along Royal Victoria Dock, the station platforms at Custom House and outdoor queuing areas are exposed, so a waterproof layer, an umbrella and shoes that cope with wet paving make the days between halls more comfortable.
Plan for the climate
Check temperatures and pack accordingly
Venue connectivity
UK mobile networks offer prepaid SIM and eSIM options for visitors, and EU roam-like-home rules vary by operator, so check your home plan before relying on it. ExCeL is a large steel-framed venue where mobile signal and Wi-Fi quality vary by hall and by the number of visitors on site, so download your exhibitor list, schedule and tickets before you arrive and confirm venue Wi-Fi access with the organiser or your host on the stand.
Ride-hailing
Taxis
Public transit
Car rentals
Cultural notes
Useful information to help you have a smooth and respectful visit.
Business dress
Smart casual is the norm on UK care sector show floors - chinos or trousers with a shirt or knitwear - while supplier meetings and evening dinners tend to be a step smarter. Comfortable shoes matter more than formality given the size of the ExCeL halls.
Greetings and small talk
A handshake and first names are standard in the UK care sector. Opening with the type of service you run and the size of your team gets to the point faster than a long preamble, and small talk about travel or the weather is normal before business.
Queuing and punctuality
Queuing is expected at badge collection, coffee stands and station barriers. Meetings start on time, so plan to arrive at a stand five minutes early rather than messaging from the Docklands walkway.
Money and tipping
The currency is pounds sterling. Contactless cards are accepted almost everywhere, including transport, cafes and taxis. Tipping around 10 to 12.5 percent in restaurants is normal when service is not already included.
Food and drink
Coffee is a fixture of stand meetings, and pub meals are common for informal supplier dinners around Canning Town and the Royal Docks. ExCeL has food courts in the halls, but queues build between 12:00 and 13:30, so book meetings around them or eat earlier.
Evening and local area
The Docklands empties quickly after the halls close, so arrange dinner near Canning Town, Stratford or central London if you want a wider choice. The IFS Cloud Cable Car and the Royal Docks waterfront are short walks from the venue for a break between sessions.
Practical guides
Visitor & Exhibitor Essentials
Everything needed to arrive prepared, navigate the event, and make the visit productive.
Flights
Destination: LHR
Book into Heathrow for the simplest transfer, since the Elizabeth line runs directly to Custom House without a change, and compare London City only if your route allows it - LCY is minutes from the venue but serves a smaller network. Gatwick, Stansted and Luton are workable but add a rail leg into London. April overlaps the Easter school holidays in some years, which lifts short-haul fares, so book six to ten weeks out where possible, aim to land the afternoon or evening before your first show day, and leave a buffer on the return leg in case of DLR or Elizabeth line disruption.
Transport
Get to the venue and around the city with these options.
Airport → venue: Primary gateways: London Heathrow (LHR): Approx. 60-90 min by road; approx. 55-70 min by Elizabeth line to Custom House; London City (LCY): Approx. 12-20 min by road; approx. 10-15 min by DLR with a change at Canning Town or Poplar; London Gatwick (LGW): Approx. 70-100 min by road; approx. 60-75 min by Thameslink to Farringdon then Elizabeth line to Custom House; London Stansted (STN): Approx. 60-80 min by road; approx. 70-90 min by Stansted Express to Liverpool Street then Elizabeth line or DLR
Hotel → venue: Precinct hotels near ExCeL London: Royal Victoria Dock / ExCeL: Novotel London Excel; Royal Victoria Dock / ExCeL: DoubleTree by Hilton London ExCeL; Royal Victoria Dock / ExCeL: Premier Inn London Docklands (Excel).
Ride-hail: Uber, Bolt and FREE NOW all operate in London, with black cabs available on the street and at station ranks. For ExCeL, set the pickup point to the venue's designated taxi area at the Royal Victoria Dock entrance rather than a hall door, since security and one-way service roads restrict ad hoc pickups during show hours. Ride-hail is most useful for the final leg from Custom House or for early exhibitor arrivals before the DLR is busy; expect surge pricing when the halls close and check the quoted fare before confirming.
Public transit: ExCeL London sits at Royal Victoria Dock, 1 Western Gateway, in the Docklands. Custom House station, served by the Elizabeth line and the DLR, is the venue's own station, and Prince Regent DLR station also serves the halls. From Heathrow, take the Elizabeth line towards Abbey Wood and alight at Custom House, roughly 55 to 70 minutes. From the City, DLR services from Bank run direct to Custom House and Prince Regent in about 20 minutes. Pay with contactless or an Oyster card in GBP; a single DLR or Elizabeth line journey inside the Docklands zone is around GBP 2.80 to 3.60, with daily caps applied automatically on contactless. Allow 20 extra minutes on day one for badge collection at the entrance.
Parking: ExCeL London operates on-site car parks with pre-booking for event days; the venue publishes the current daily tariff and the car park assigned to each event. Book ahead, note the pedestrian entrance closest to your hall, and approach via the A13 and Royal Victoria Dock rather than cutting through residential streets. Allow 20 to 30 minutes to park and walk in during the morning peak, and check height restrictions if you are driving a van for exhibitor build-up.
Weather
Plan and pack for the event climate.
Month: April 2027
Temperature: Daytime highs typically 12-16 degrees Celsius, with overnight lows of about 5-8 degrees Celsius and cool mornings on the Royal Victoria Dock.
Seasonality: April is a showery month in London rather than a wet season: rain usually arrives in short bursts and clears, with roughly ten rain days across the month. Bright spells between showers are common, so plan for changing conditions across the day rather than a single washout.
Packing: Pack light layers that work in a climate-controlled hall and outdoors: a shirt or knitwear, a waterproof jacket or compact umbrella for April showers, and comfortable walking shoes with grip for wet paving between halls. Bring a portable charger and a notebook for stand demos, and add one smarter outfit if you have supplier dinners or evening meetings in Canning Town or central London.
Plan your trip
Planning
Best day to visit: Day 2 (mid-show)
Mid-show days at Care Show London usually combine full exhibitor attendance with scheduled B2B meetings, before early pack-down on the final day.
T-1
Day 14 - Register for a badge via careshowlondon.co.uk and check the confirmation email for the hall, opening hours and any documentation required at collection.
T-2
Day 14 - Confirm the exact show dates on the organiser schedule page before booking rail or air tickets, since April 2027 dates are published by the organiser.
T-3
Day 13 - Book travel into London, aiming to arrive the evening before your first show day if you are travelling from outside the South East.
T-4
Day 12 - Reserve a hotel within walking distance of Royal Victoria Dock, or near Custom House or Canning Town if you want a lower nightly rate.
T-5
Day 11 - Build a shortlist of 12 to 15 stands split by theme: software and digital records, equipment and handling, nutrition and catering, compliance and training.
T-6
Day 10 - Check whether any colleagues from operations, clinical or estates teams should attend with you and register them before the badge deadline.
T-7
Day 9 - Download or bookmark the exhibitor list and seminar schedule so you can plan two walking routes rather than criss-crossing the halls.
T-8
Day 8 - Prepare a one-page requirements brief covering bed count, care settings, current systems and budget cycle, useful for on-stand conversations.
T-9
Day 7 - Book any supplier meetings in advance by email and ask for a named contact and stand number rather than relying on finding them on the day.
T-10
Day 6 - Sort out payment for London transport: a contactless card or phone wallet covers Elizabeth line and DLR fares, and caps apply on daily travel.
T-11
Day 5 - Check your CQC position and any live improvement plan so questions on the compliance stands are specific to your service.
T-12
Day 4 - Plan the journey: Elizabeth line to Custom House from Heathrow, DLR from Bank from the City, or a taxi to the Royal Victoria Dock entrance for a direct drop-off.
T-13
Day 3 - Pack a light waterproof layer, comfortable shoes for concrete-floored halls, a notebook and a portable charger for a full day of stand demos.
T-14
Day 2 - Reconfirm opening hours on the organiser site and check for any access or security requirements for ExCeL on your show day.
T-15
Day 1 - Arrive 30 to 45 minutes before doors open for badge collection, collect a floor plan, and start with the two or three stands that affect a live buying decision.
Sample visitor itinerary
Route-optimised day
Day 1 · morning
Registration and hall orientation at ExCeL London
Day 2 · core sessions
Supplier meetings and product demos
Day 3 · wrap-up
Final negotiations and follow-up
Networking spots
2Care Show London registration concourse
ExCeL London
Central meeting point before and between hall appointments during show days.
Organiser B2B lounge (if offered)
ExCeL London
Hosted matchmaking and buyer programmes when published by the organiser.
Budget
Costs & budget
Build your working budget
Adjust the inputs below to create a directional event budget.
Estimated budget
Live estimate
- Hotel × 2 nights£190.00
- Per diem × 2£150.00
Estimated total£340.00
This is a directional estimate. Please verify live rates before booking.
Decision
Visit, exhibit, or skip?
Should you go?
Use this quick check to decide whether Care Show London fits your visit, exhibit or skip plan.
QUESTION 1 OF 6
What is your primary role?
Decision matrix
Compare participation options side by side to choose the best fit for your objectives.
visit
Your category focus aligns with the official product themes.
Best for
Buyers, researchers, and delegates evaluating the programme and networking value.
Min. budget
$400.00
Timeline
4-8 weeks before opening day for registration and travel.
Risks
Limited session times published - confirm agenda before booking.
exhibit
You have a clear lead-generation or launch goal for this market.
Best for
Suppliers and brands seeking qualified meetings with the event audience.
Min. budget
$2,500.00
Timeline
3-6 months for stand booking, freight, and marketing prep.
Risks
Booth pricing not published in captured sources - confirm with organiser.
skip
Programme, audience, or commercial goals do not match your plan.
Best for
Teams whose category or region fit is weak this edition.
Timeline
N/A
Risks
No major risks listed.
Gallery
Photos
FAQs & glossary
Answers
Frequently asked
When and where is Care Show London taking place?
The show runs in April 2027 at ExCeL London on Royal Victoria Dock, 1 Western Gateway, in the Docklands. Exact opening days and hall opening hours are published on the organiser schedule page at careshowlondon.co.uk/schedule, so confirm the dates there before booking travel.
Who is Care Show London aimed at?
It is built for UK adult social care: care home owners and operators, registered managers, nurses and clinical leads, home care and supported living providers, and the commissioners, estates and procurement staff who specify products and services for care settings. Suppliers to those settings exhibit rather than attend as buyers.
How do I register for a badge?
Registration is handled online by Closerstill Media through careshowlondon.co.uk. The registration flow confirms badge type, whether any fee applies, opening hours and the information you need to bring on the day, so complete it before you travel rather than turning up unregistered.
Is the show open to the general public?
No. It is a business event for the adult social care sector, so badges are intended for people working in or supplying care services. If you are researching care for a family member rather than working in the sector, the organiser's public-facing guidance is a better starting point.
What kinds of products and services will I find on the floor?
Expect care management software and digital social care records, telecare and assistive technology, moving and handling equipment, nurse call and fire safety systems, catering and texture-modified nutrition, continence and clinical consumables, furniture for dementia-friendly environments, recruitment and training providers, and CQC compliance support.
Which London airport is closest to ExCeL?
London City (LCY) is the closest, roughly 6 km from the Royal Victoria Dock and reachable by DLR or a short taxi ride. Heathrow (LHR) is the busiest long-haul gateway with a direct Elizabeth line service to Custom House, while Gatwick, Stansted, Luton and Southend all require a rail leg into London followed by the Elizabeth line or DLR.
How do I reach ExCeL by public transport?
Custom House station, served by the Elizabeth line and the DLR, is the venue's own station, and Prince Regent DLR also serves the halls. From Heathrow take the Elizabeth line towards Abbey Wood and alight at Custom House; from the City, DLR services from Bank run direct. Pay with contactless or Oyster in GBP and allow 15 extra minutes on the first morning for badge collection.
Can I park at the venue?
ExCeL London has on-site parking with pre-booking available through the venue. Tariffs change by event and season, so check the current daily rate and the designated car park for your hall before you travel, and budget extra time in the morning peak on the A13 and Royal Victoria Dock approaches.
Where should I stay for the show?
Hotels on and around Royal Victoria Dock are walkable to the halls, including the Novotel London Excel and DoubleTree by Hilton London ExCeL for four-star rooms and Premier Inn London Docklands (Excel) or Travelodge London Excel for mid-range. Canning Town and London City Airport offer cheaper alternatives one or two DLR stops away.
Is ExCeL London accessible for visitors with mobility needs?
ExCeL is a modern, step-free exhibition campus with lift access between levels and step-free routes from Custom House and Prince Regent stations. If you need a scooter, hearing loop, assistance or a quieter space during your visit, contact the organiser ahead of the show so arrangements can be confirmed for your day.
How much time should I plan for the show?
Most care professionals cover the floor and a handful of supplier meetings in one full day, but if you are shortlisting software, equipment and catering suppliers in the same trip, two days gives room for repeat conversations, the seminar schedule and a second look at shortlisted stands.
What should I bring on the day?
Photo ID for badge collection, your registration confirmation, a charged phone with the organiser app or schedule bookmarked, business cards if you are specifying products, and a light waterproof layer - April in London alternates between bright spells and short showers, and the walkways between halls and the Docklands hotels are exposed.
Glossary
- Adult social care
- The UK system of practical support for adults who need help with daily living because of age, illness or disability, delivered through care homes, home care, supported living and community services.
- CQC
- The Care Quality Commission, the England-wide regulator that registers, monitors and inspects care providers and rates services on safety, effectiveness, caring, responsiveness and leadership.
- Registered manager
- The person named on a care service's CQC registration as responsible for the day-to-day running of the service and for meeting the regulations at the setting.
- Domiciliary care
- Care delivered in a person's own home - often called home care - covering personal care, medication prompts, meal preparation and social support on planned visit rounds.
- Supported living
- Housing where adults with disabilities or mental health needs live with a tenancy of their own while receiving tailored support, separating the accommodation from the care package.
- Reablement
- A short, goal-focused period of support, usually after hospital discharge, intended to help someone regain the confidence and skills to live independently.
- Telecare
- Sensors, alarms and monitoring links that raise an alert when something goes wrong at home, such as a fall, a flood or a missed medication prompt, usually routed to a response centre.
- Assistive technology
- Devices and systems that help people carry out daily tasks or stay safe, from adapted utensils and memory aids to smart speakers, motion sensors and voice-controlled environmental controls.
- eMAR
- Electronic medicines administration record - a digital system that replaces paper medication charts, logs administration in real time and flags missed or refused doses.
- Digital social care records (DSCR)
- Care planning and recording software that replaces paper files in a care service, holding assessments, daily notes, risk plans and outcomes in one system, funded in England through the Digitising Social Care programme.
- DoLS
- Deprivation of Liberty Safeguards - the authorisation process in England for restricting the liberty of a person who lacks capacity to consent to their care arrangements in a hospital or care home.
- NHS Continuing Healthcare (CHC)
- A package of NHS funding for adults assessed as having a primary health need, which can cover care home fees or a home-based care package.
- Safeguarding
- The duty to protect adults at risk from abuse or neglect, covering raising concerns, recording incidents and working with local authority safeguarding teams.
- Person-centred care
- Planning and delivering support around an individual's preferences, history and goals rather than around the routine of the service.
- Move and handle
- The practice and equipment used to move people safely - hoists, slide sheets, stand aids and transfer boards - supported by risk assessment and staff training.
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Also known as
Alternate names and search phrases for this event.
- Care Show London 2027
- London UK
- Healthcare technology solutions and software London 2027
- Nutritional products for care settings London 2027
- Training and development resources for care staff London
- Compliance and regulatory solutions London 2027
- digital transformation expo
- London technology expo 2027
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References
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Closerstill Media
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Care Show
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Care Shows
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Digital business cards for the show floor
Display a free company card at your booth, or share your professional card on the show floor.