<!-- source: https://tradeshowintel.com/events/cem-customer-experience-management-cx-2026 -->
# CEM - Customer Experience Management - CX 2026 · Cape Town, Western Ca | TradeShowIntel

> CEM Africa 2026 will take place in Cape Town, South Africa from 18-20 August 2026. This customer experience management event is dedicated to shaping the future 

URL: https://tradeshowintel.com/events/cem-customer-experience-management-cx-2026

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Trade show

# CEM - Customer Experience Management - CX 2026

CEM Africa 2026 will take place in Cape Town, South Africa from 18-20 August 2026. This customer experience management event is dedicated to shaping the future of customer engagement, featuring exhibitions, conferences, and networking opportunities with industry leaders and solution providers.
CEM Africa 2026 will take place in Cape Town, South Africa from 18-20 August 2026. This customer experience management event is dedicated to shaping the future of customer engagement, featuring exhibitions, conferences, and networking opportunities with industry leaders and solution providers.

## Event details

- **Dates:** 18–20 Aug 2026

- **Location:** Cape Town, Western Cape, South Africa

- **Venue:** Cape Town

- **Industry:** Customer Experience

- **Category:** Trade show

## Audience scale

- **Exhibitors:** 30+

## Why exhibit
Exhibiting at CEM Africa provides a prime opportunity to showcase your customer experience solutions to a highly targeted audience of industry leaders, decision-makers, and innovators. With a focus on shaping the future of customer engagement, you'll gain visibility, generate qualified leads, and establish your brand as a key player in the African CX market, all while leveraging VUKA Group's extensive network and trusted reputation.

## Why visit
Attending CEM Africa offers invaluable insights into the latest customer experience trends, technologies, and strategies. You'll have the chance to network with industry experts, discover innovative solutions from leading exhibitors, and participate in discussions that will help you enhance your own customer engagement practices and stay ahead in the evolving market.

## Exhibitor profile

- Customer Experience Solutions

- CRM and Marketing Automation

- AI and Chatbots

- Digital Transformation

- E-commerce Platforms

- Data Analytics

## Visitor profile

- Customer Experience Managers

- Marketing and Digital Marketing Professionals

- Retail Executives

- Product Managers

- IT and Technology Leaders

- Call Center and Contact Center Managers

## Industries

- Customer Experience

- Retail

- Digital Marketing

- Technology